Top Talent like Muskan are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Muskan Gupta
UI/UX Design
Customer Experience
Design Thinking
User-Centered Design
User Research
Usability Testing
Journey Mapping
User Flows
Collaboration
Information Design
Pitch Decks
Visual Design
Prototyping
Presentation Design
Wireframing
Miro
Figma
Experienced Product Designer | UX Research and CX
Designing with Empathy, I fuse UX Research, human behavior insights, and design expertise for innovative services that truly connect with users. Turning pain points into profits, I align customer needs with business goals.
Projects
Enabling digital transformation for small store owners to optimize daily operations for maximum sto
The project focused on transforming traditional Kirana (small grocery) stores in India by introducing digital tools to help store owners manage daily operations more efficiently. By addressing pain points like manual inventory management, supply chain challenges, and competition from larger stores, the project aimed to increase customer satisfaction and boost revenue. Through in-depth research, including interviews with store owners, customers, and suppliers, we identified key areas for improvement, such as digital payments, performance tracking, and customer management. The project received recognition for its potential to become a business, highlighting its practical impact on enhancing the Kirana store ecosystem.See MoreWork History
M
Service Designer
Marketeq DigitalJun 2023 - Aug 2023 • 3 mos● Refined the Business Development process with the Service Design framework, witnessing a 65% increase in client engagement and a 20% increase in client conversion. ● Introduced step-by-step guidelines, facilitating smoother onboarding for new projects and team alignment. ● Strengthened cross-functional team collaborations, catalyzing a more unified approach to project execution.D
UX Researcher and Designer
DeloitteJan 2023 - Mar 2023 • 3 mos● Created an end-to-end airport traveler journey, elevating user satisfaction and providing a better experience. ● Led collaborations with a multidisciplinary team, achieving innovative solutions and enriching the travel experience. ● Designed white-label application wireframes and UI, laying the groundwork for adaptable and robust future applications for multiple airports.Z
Product Designer
ZetwerkFull-time EmployeeDec 2021 - Aug 2022 • 9 mos● Established an inquiry system, enhancing client-business interactions and client conversions as a part of a cross-functional team where I collaborated with product managers, engineers, business analysts, and product testers. ● Designed a workflow tool for the North American business team, yielding a 20% improvement in order management and bolstering supplier relations. ● Collaborated with two other designers on the design system revamp for the Product Design team to make the design elements uniform throughout the team.G
UX Designer
Genista BiosciencesFull-time EmployeeApr 2021 - Nov 2021 • 8 mos● Designed a SaaS food-safety solution facilitating a more intuitive onboarding process and a smoother journey for the food samples. ● Collaborated with software engineers, and the product manager to build a design process leading to quicker and more effective product releases. ● Conducted a UX audit on an existing product and reduced the new client onboarding time by 30%.E
UX Designer
Elaachi Inc.Full-time EmployeeJun 2020 - Mar 2021 • 10 mos● Single-handedly devised a QR-code solution for guests visiting hotels, and achieved a 43% reduction within 3 months in service wait times. ● Designed multiple web-based solutions for hotel staff, department managers, and admins to fulfill guests' orders efficiently. ● Fostered close collaborations with the product manager and software engineers, synchronizing visions and achieving project goals on time.Education
Savannah College Of Art And Design
Master's Degree, Service & Product DesignSep 2022 - May 2024How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Experienced Product Designer | UX Research and CX
Designing with Empathy, I fuse UX Research, human behavior insights, and design expertise for innovative services that truly connect with users. Turning pain points into profits, I align customer needs with business goals.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Muskan are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Muskan Gupta
UI/UX Design
Customer Experience
Design Thinking
User-Centered Design
User Research
Usability Testing
Journey Mapping
User Flows
Collaboration
Information Design
Pitch Decks
Visual Design
Prototyping
Presentation Design
Wireframing
Miro
Figma
Projects
Enabling digital transformation for small store owners to optimize daily operations for maximum sto
The project focused on transforming traditional Kirana (small grocery) stores in India by introducing digital tools to help store owners manage daily operations more efficiently. By addressing pain points like manual inventory management, supply chain challenges, and competition from larger stores, the project aimed to increase customer satisfaction and boost revenue. Through in-depth research, including interviews with store owners, customers, and suppliers, we identified key areas for improvement, such as digital payments, performance tracking, and customer management. The project received recognition for its potential to become a business, highlighting its practical impact on enhancing the Kirana store ecosystem.Work History
M
Service Designer
Marketeq DigitalJun 2023 - Aug 2023 • 3 mos● Refined the Business Development process with the Service Design framework, witnessing a 65% increase in client engagement and a 20% increase in client conversion. ● Introduced step-by-step guidelines, facilitating smoother onboarding for new projects and team alignment. ● Strengthened cross-functional team collaborations, catalyzing a more unified approach to project execution.D
UX Researcher and Designer
DeloitteJan 2023 - Mar 2023 • 3 mos● Created an end-to-end airport traveler journey, elevating user satisfaction and providing a better experience. ● Led collaborations with a multidisciplinary team, achieving innovative solutions and enriching the travel experience. ● Designed white-label application wireframes and UI, laying the groundwork for adaptable and robust future applications for multiple airports.Z
Product Designer
ZetwerkFull-time EmployeeDec 2021 - Aug 2022 • 9 mos● Established an inquiry system, enhancing client-business interactions and client conversions as a part of a cross-functional team where I collaborated with product managers, engineers, business analysts, and product testers. ● Designed a workflow tool for the North American business team, yielding a 20% improvement in order management and bolstering supplier relations. ● Collaborated with two other designers on the design system revamp for the Product Design team to make the design elements uniform throughout the team.G
UX Designer
Genista BiosciencesFull-time EmployeeApr 2021 - Nov 2021 • 8 mos● Designed a SaaS food-safety solution facilitating a more intuitive onboarding process and a smoother journey for the food samples. ● Collaborated with software engineers, and the product manager to build a design process leading to quicker and more effective product releases. ● Conducted a UX audit on an existing product and reduced the new client onboarding time by 30%.E
UX Designer
Elaachi Inc.Full-time EmployeeJun 2020 - Mar 2021 • 10 mos● Single-handedly devised a QR-code solution for guests visiting hotels, and achieved a 43% reduction within 3 months in service wait times. ● Designed multiple web-based solutions for hotel staff, department managers, and admins to fulfill guests' orders efficiently. ● Fostered close collaborations with the product manager and software engineers, synchronizing visions and achieving project goals on time.Education
Savannah College Of Art And Design
Master's Degree, Service & Product DesignSep 2022 - May 2024How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.