Top Talent like Nicole are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nicole Haboosheh

User Researcher
London, England, GB
Qualitative Research
User Research
Heuristic Evaluation
Usability Testing
Design Strategy
User-Centered Design
UX research
Service design
Design Thinking
Design Research
UX Strategy
Available for hire fromNegotiable
Contracts
UX Research Leader | Mixed-Methods Researcher | Strategist | Coach & Mentor | Driving business impact through deep user understanding
I’m a seasoned UX Research leader with 20+ years of experience helping organisations make smarter, user-centred decisions across digital products and omni-channel services. I've led research for major brands including Sainsbury’s, Kingfisher (B&Q, Castorama), and Capital One, driving product and design strategy with high-impact, actionable insights. Whether you need hands-on research execution, help embedding research in your product development process, or leadership support to scale your research practice, I bring a balance of rigour, pragmatism, and strategic thinking. I’m collaborative, outcome-focused, and experienced at working in complex and fast-moving environments. I can help you with: - End-to-end UX Research: From discovery to usability testing, across qual + quant methods - Product Discovery: Uncovering user needs, validating concepts, informing roadmaps - Strategic Research Leadership: Building research functions, defining strategy, mentoring teams - Cross-functional Collaboration: Aligning product, design, and engineering around user needs - Team Enablement: Coaching internal teams to run research with confidence and clarity I'm currently open to full time or fractional opportunities. Let’s connect and explore how I can help.

Work History

S

Head of Experience Design Research

Sainsbury'sJan 2022 - Aug 2023 • 1 yr 8 mosDeveloped the UX Research capability, growing the team from 2 to 8. Collaborated with stakeholders to proactively identify and prioritize high impact research opportunities. Defined a Research Ops strategy to improve efficiency.
K

Head of UX Research and Service Design

Kingfisher plcDec 2020 - Dec 2021 • 1 yr 1 moEstablished a UX Research & Service Design capability from scratch, building and coaching a team of 10. Proactively identified research and service design opportunities.
K

Head of UX Research (Founding Researcher)

Kingfisher plcJan 2019 - Dec 2020 • 2 yrsLed strategic research and service design across key journeys for B&Q, Castorama France and Castorama Poland.
C

Lead Design Researcher

Capital OneAug 2014 - Dec 2018 • 4 yrs 5 mosLed mixed-method strategic and tactical research across the product development process. Delivered impactful insights, influencing launches like QuickCheck and CreditWise.
C

Lead Researcher- Consumer & Market Research

Capital OneJun 2011 - Aug 2014 • 3 yrs 3 mosLed consumer and market research, driving customer-centric initiatives.
B

Research Manager- UK & International (Contractor)

BetfairFeb 2011 - May 2011 • 4 mosManaged the set up and execution of various ad hoc studies to help drive product development.
D

Global Market Research Manager

DHL ExpressSep 2009 - Jul 2010 • 11 mosDesigned and managed key tracking and ad hoc research studies across 25 countries for the B2B market.
D

European Market Research Manager

DHL ExpressJan 2008 - Sep 2009 • 1 yr 9 mosManaged European market research, contributing to customer-centered decisions.
D

European Market Research Executive

DHL ExpressMay 2005 - Dec 2007 • 2 yrs 8 mosConducted market research studies, enhancing relevance and actionability.
M

Market Research Analyst

MD AnalyticsMay 2004 - May 2005 • 1 yr 1 moLed end-to-end quant research studies in the healthcare and pharmaceutical markets.

Education

T

The Coaching Academy

Coaching2024 - 2025
T

The University of British Columbia

BCOM, Marketing1999 - 2004
E

Erasmus University Rotterdam

International Business2002 - 2003

Similar Pangeans

Dany Lacroix

Strategic UX Researcher & AI Product Builder | Creator of LeadMatch AI: Solves Audience Mismatch in FB Ads | Ex-Twitter, Salesforce, T-Mobile, NRG Energy, Royal Caribbean
User Research • 4 years of exp. • New York, NY, US

Blaise Galinier

Design Leader & Innovator specializing in UX, Product, and Service Design for Enterprise & B2B Systems, with expertise in Innovation from XR to AI. Experienced Team Manager & Mentor with 16 Years of Agency & In-House Experience | Formerly at BBC
UX Design • Product Design • 18 years of exp. • London, England, GB

Abigail Sayeg

Dynamic Staff User Experience Researcher at Genesys
User Research • 9 years of exp. • Raleigh, NC, US

Katie Mendoza

Experienced UX Researcher & Strategist
UI Design • UX Design • User Research • 3 years of exp. • Sunnyvale, CA, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
UX Research Leader | Mixed-Methods Researcher | Strategist | Coach & Mentor | Driving business impact through deep user understanding
I’m a seasoned UX Research leader with 20+ years of experience helping organisations make smarter, user-centred decisions across digital products and omni-channel services. I've led research for major brands including Sainsbury’s, Kingfisher (B&Q, Castorama), and Capital One, driving product and design strategy with high-impact, actionable insights. Whether you need hands-on research execution, help embedding research in your product development process, or leadership support to scale your research practice, I bring a balance of rigour, pragmatism, and strategic thinking. I’m collaborative, outcome-focused, and experienced at working in complex and fast-moving environments. I can help you with: - End-to-end UX Research: From discovery to usability testing, across qual + quant methods - Product Discovery: Uncovering user needs, validating concepts, informing roadmaps - Strategic Research Leadership: Building research functions, defining strategy, mentoring teams - Cross-functional Collaboration: Aligning product, design, and engineering around user needs - Team Enablement: Coaching internal teams to run research with confidence and clarity I'm currently open to full time or fractional opportunities. Let’s connect and explore how I can help.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Dany Lacroix

Strategic UX Researcher & AI Product Builder | Creator of LeadMatch AI: Solves Audience Mismatch in FB Ads | Ex-Twitter, Salesforce, T-Mobile, NRG Energy, Royal Caribbean
User Research • 4 years of exp. • New York, NY, US

Blaise Galinier

Design Leader & Innovator specializing in UX, Product, and Service Design for Enterprise & B2B Systems, with expertise in Innovation from XR to AI. Experienced Team Manager & Mentor with 16 Years of Agency & In-House Experience | Formerly at BBC
UX Design • Product Design • 18 years of exp. • London, England, GB

Abigail Sayeg

Dynamic Staff User Experience Researcher at Genesys
User Research • 9 years of exp. • Raleigh, NC, US

Katie Mendoza

Experienced UX Researcher & Strategist
UI Design • UX Design • User Research • 3 years of exp. • Sunnyvale, CA, US

Top Talent like Nicole are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nicole Haboosheh

User Researcher
London, England, GB
Qualitative Research
User Research
Heuristic Evaluation
Usability Testing
Design Strategy
User-Centered Design
UX research
Service design
Design Thinking
Design Research
UX Strategy
Available for hire fromNegotiable
Contracts

Work History

S

Head of Experience Design Research

Sainsbury'sJan 2022 - Aug 2023 • 1 yr 8 mosDeveloped the UX Research capability, growing the team from 2 to 8. Collaborated with stakeholders to proactively identify and prioritize high impact research opportunities. Defined a Research Ops strategy to improve efficiency.
K

Head of UX Research and Service Design

Kingfisher plcDec 2020 - Dec 2021 • 1 yr 1 moEstablished a UX Research & Service Design capability from scratch, building and coaching a team of 10. Proactively identified research and service design opportunities.
K

Head of UX Research (Founding Researcher)

Kingfisher plcJan 2019 - Dec 2020 • 2 yrsLed strategic research and service design across key journeys for B&Q, Castorama France and Castorama Poland.
C

Lead Design Researcher

Capital OneAug 2014 - Dec 2018 • 4 yrs 5 mosLed mixed-method strategic and tactical research across the product development process. Delivered impactful insights, influencing launches like QuickCheck and CreditWise.
C

Lead Researcher- Consumer & Market Research

Capital OneJun 2011 - Aug 2014 • 3 yrs 3 mosLed consumer and market research, driving customer-centric initiatives.
B

Research Manager- UK & International (Contractor)

BetfairFeb 2011 - May 2011 • 4 mosManaged the set up and execution of various ad hoc studies to help drive product development.
D

Global Market Research Manager

DHL ExpressSep 2009 - Jul 2010 • 11 mosDesigned and managed key tracking and ad hoc research studies across 25 countries for the B2B market.
D

European Market Research Manager

DHL ExpressJan 2008 - Sep 2009 • 1 yr 9 mosManaged European market research, contributing to customer-centered decisions.
D

European Market Research Executive

DHL ExpressMay 2005 - Dec 2007 • 2 yrs 8 mosConducted market research studies, enhancing relevance and actionability.
M

Market Research Analyst

MD AnalyticsMay 2004 - May 2005 • 1 yr 1 moLed end-to-end quant research studies in the healthcare and pharmaceutical markets.

Education

T

The Coaching Academy

Coaching2024 - 2025
T

The University of British Columbia

BCOM, Marketing1999 - 2004
E

Erasmus University Rotterdam

International Business2002 - 2003

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.