Top Talent like Pablo are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Pablo Deniz

People & Culture • Porto Alegre, RS, BR
Spanish
Portuguese
Bilingual
Strategic Planning
Client Communication
Intercultural Communication
Go-to-market Strategy
Supply Chain Management
Diversity, Equity, & Inclusion (DEI)
Business Operations
Accessibility
Engagement
Journey Mapping
Chatbots
Consumer Relations
Customer Relationship Management
Customer Service
Training
Account Management
Customer Experience
Available for hire fromNegotiable
Contracts
Experienced Customer Success Leader | Diversity Advocate
With a background in education from UniRitter, Universidade La Salle, UNINTER Centro Universitário Internacional, and Universidade Federal de Pelotas, this professional has a strong foundation in academia. Their experience includes roles such as Senior Head of Customer Success at Orpen, where they led the customer success team and developed strategies to increase revenue. They also served as a Customer Success Manager at Zyte (formerly Scrapinghub) and ZENVIA, focusing on client satisfaction and contract renewals. Their expertise extends to creating and leading customer success areas, as seen in their role at StarGrid. Additionally, they have experience in diversity and inclusion initiatives from their time at Voxy and pedagogical and sales management from QI Faculdade & Escola Técnica. With a proven track record in customer success and a passion for diversity and inclusion, they bring a wealth of knowledge and experience to their roles.

Work History

O

Senior Head of Customer Success

OrpenResponsible for leading the customer success team and ensuring high levels of customer satisfaction and retention. Developed strategies to increase revenue and maintain strong relationships with clients.
Z

Customer Success Manager

Zyte (formerly Scrapinghub)Nov 2021 - Jun 2022 • 8 mosCollaborated with the team to analyze data, create successful strategies, and manage long-term contract renewals. Focused on high-tier clients with significant monthly recurring revenue (MRR).
Z

Customer Success Manager

ZENVIAApr 2021 - Nov 2021 • 8 mosManaged the customer success operation in Latin America, focusing on reducing churn, expanding contracts, and maintaining high satisfaction metrics. Acted as an ambassador of diversity in internal events.
S

Customer Success Manager

StarGridSep 2020 - Apr 2021 • 8 mosResponsible for creating the customer success area from scratch, designing processes, and leading the team in the success and support area. Advocated for culture and diversity within the organization.
V

Diversity and Inclusion Specialist

VoxyOct 2019 - Jun 2020 • 9 mosLed diversity and inclusion initiatives, trained teams on D&I, and collaborated with the leadership team to develop an engaging communications strategy. Acted as a subject matter expert and promoted awareness of inclusion and diversity.
Q

Pedagogical and Sales Manager

QI Faculdade & Escola TécnicaAug 2017 - Mar 2018 • 8 mosManaged a pedagogical and sales team, coordinated written communications, and mentored students/clients in their career development. Collaborated with teachers and administrators on program development.
C

Customer Success Manager

CNA IdiomasFeb 2017 - Aug 2017 • 7 mosResponsible for managing customer success activities at CNA Idiomas.

Education

U

UniRitter

2019 - 2021
U

Universidade La Salle

2022 - 2023
U

UNINTER Centro Universitário Internacional

2017 - 2019
U

Universidade Federal de Pelotas

2014 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Customer Success Leader | Diversity Advocate
With a background in education from UniRitter, Universidade La Salle, UNINTER Centro Universitário Internacional, and Universidade Federal de Pelotas, this professional has a strong foundation in academia. Their experience includes roles such as Senior Head of Customer Success at Orpen, where they led the customer success team and developed strategies to increase revenue. They also served as a Customer Success Manager at Zyte (formerly Scrapinghub) and ZENVIA, focusing on client satisfaction and contract renewals. Their expertise extends to creating and leading customer success areas, as seen in their role at StarGrid. Additionally, they have experience in diversity and inclusion initiatives from their time at Voxy and pedagogical and sales management from QI Faculdade & Escola Técnica. With a proven track record in customer success and a passion for diversity and inclusion, they bring a wealth of knowledge and experience to their roles.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Pablo are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Pablo Deniz

People & Culture • Porto Alegre, RS, BR
Spanish
Portuguese
Bilingual
Strategic Planning
Client Communication
Intercultural Communication
Go-to-market Strategy
Supply Chain Management
Diversity, Equity, & Inclusion (DEI)
Business Operations
Accessibility
Engagement
Journey Mapping
Chatbots
Consumer Relations
Customer Relationship Management
Customer Service
Training
Account Management
Customer Experience
Available for hire fromNegotiable
Contracts

Work History

O

Senior Head of Customer Success

OrpenResponsible for leading the customer success team and ensuring high levels of customer satisfaction and retention. Developed strategies to increase revenue and maintain strong relationships with clients.
Z

Customer Success Manager

Zyte (formerly Scrapinghub)Nov 2021 - Jun 2022 • 8 mosCollaborated with the team to analyze data, create successful strategies, and manage long-term contract renewals. Focused on high-tier clients with significant monthly recurring revenue (MRR).
Z

Customer Success Manager

ZENVIAApr 2021 - Nov 2021 • 8 mosManaged the customer success operation in Latin America, focusing on reducing churn, expanding contracts, and maintaining high satisfaction metrics. Acted as an ambassador of diversity in internal events.
S

Customer Success Manager

StarGridSep 2020 - Apr 2021 • 8 mosResponsible for creating the customer success area from scratch, designing processes, and leading the team in the success and support area. Advocated for culture and diversity within the organization.
V

Diversity and Inclusion Specialist

VoxyOct 2019 - Jun 2020 • 9 mosLed diversity and inclusion initiatives, trained teams on D&I, and collaborated with the leadership team to develop an engaging communications strategy. Acted as a subject matter expert and promoted awareness of inclusion and diversity.
Q

Pedagogical and Sales Manager

QI Faculdade & Escola TécnicaAug 2017 - Mar 2018 • 8 mosManaged a pedagogical and sales team, coordinated written communications, and mentored students/clients in their career development. Collaborated with teachers and administrators on program development.
C

Customer Success Manager

CNA IdiomasFeb 2017 - Aug 2017 • 7 mosResponsible for managing customer success activities at CNA Idiomas.

Education

U

UniRitter

2019 - 2021
U

Universidade La Salle

2022 - 2023
U

UNINTER Centro Universitário Internacional

2017 - 2019
U

Universidade Federal de Pelotas

2014 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.