Top Talent like Rakiya are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If youโ€™re a company looking for high-quality fractional talent, learn more here.

Rakiya Omaki

Project Manager โ€ข Customer Success Manager โ€ข Recruitment Specialist โ€ข London, England, GB
Creative Thinking
Process Improvement
Business Analytics
Onboarding
Google Drive
Zoho CRM
Office Management
Google Sheets
Human-centered design
Business Plans
Business Development
Career Coaching
Program Management
Strategic Partnerships
Consulting
Team Management
Event Planning
Partnership Development
Curriculum Design
Talent Acquisition
Client Management
Program Coordination
Business Strategy
Partnership Management
Time Management
Interpersonal Communication
Collaboration
Policy Analysis
Policy Suggestions
Business Administration
Administration
Management
Compliance
Organization
Labor Relations
Human Resources
Available for hire fromNegotiable
Contracts
Human Resources & Operations Professional | Driving Efficiency & Talent Development | HR Project & Process Development | Compliance & Employee Engagement | Passionate about Creating Inclusive Workplaces
With over a decade of experience in HR and operations, Iโ€™m passionate about developing impactful projects and streamlined processes that enhance productivity and employee satisfaction. In my current role as an HR Business Partner at Quilombo UK, I lead HR project development and process improvement initiatives, creating structures that drive efficiency and support talent growth. As a Freelance HR Consultant with Essensia Solutions Ltd, I focus on designing HR policies that improve compliance and operational effectiveness. My work updating employee handbooks has contributed to a 30% boost in legal alignment, fostering smoother HR operations. I bring a strong track record of success from previous roles, including: - ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ƒ๐ข๐ซ๐ž๐œ๐ญ๐จ๐ซ๐š๐ญ๐ž ๐จ๐Ÿ ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ฆ๐ž๐ง๐ญ: Boosted operational efficiency by 30%. - ๐‘๐ˆ๐… ๐๐ฎ๐ข๐ฅ๐: Developed training programs that improved team proficiency by 25% and office efficiency by 70%. - ๐‘๐ˆ๐… ๐€๐ ๐ซ๐จ: Managed a 30+ member team, exceeding KPIs by 20% and expanding our supplier base by 50%. - ๐”๐ซ๐›๐š๐ง๐ž๐ฌ๐ญ ๐”๐Š: Enhanced customer satisfaction by optimising response times for 50+ inquiries daily. I hold a Masters in International Business, a Masters in HR Management, and a Bachelors in Political Science, along with a Mental Health First Aider certification. Outside of work, I enjoy reading, crafting, hiking, and cooking. I welcome connections from those passionate about HR, operations, and organisational development.

Projects

Customer Business setup and compliance

Iโ€™m providing business advisory services and business set up for a start up LMS company. Iโ€™m also setting up the HRIS and compliance processes for the client. Additionally Iโ€™m developing all the company SOPs, manuals, policies and document templates. See More

Work History

Q

HR Business Partner (Team Lead)

Quilombo UKLed HR initiatives improving team efficiency by 20% within five months. Collaborated on program development, including employability and mentorship, driving growth and participant engagement.
E

Human Resources Consultant

Essensia Solutions LtdDesigned and updated HR policies and employee handbooks, achieving a 30% improvement in legal alignment and operational efficiency. Provided tailored HR guidance to clients, ensuring compliance with employment regulations and fostering positive employee relations. Drove HR project management efforts, overseeing policy development and procedural updates that contribute to client success and streamlined HR functions.
U

Customer Support Associate

urbanest UKFull-time EmployeeSep 2022 - May 2025 โ€ข 2 yrs 9 mosServed as a key point of contact, handling over 50 resident inquiries daily and ensuring prompt, effective solutions, resulting in a 25% improvement in satisfaction. Implemented feedback mechanisms that improved response times by 30% and enhanced resident experience across properties. Collaborated across multiple properties to ensure consistent support, leading to increased resident satisfaction and improved team cohesion.
R

Operations Manager

RIF Agro Nigeria LimitedDec 2020 - Sep 2022 โ€ข 1 yr 10 mosManaged a team of over 30 employees, optimising recruitment, onboarding, and employee relations processes, which led to surpassing performance targets by 20%. Spearheaded the development of a comprehensive employee database, expanding the talent pool by 50% and streamlining HR processes. Enhanced workforce management and team productivity through structured HR policies, contributing to a 30% boost in operational efficiency.
R

Admin /HR Manager

RIF Agro Nigeria LimitedDec 2018 - Dec 2020 โ€ข 2 yrs 1 moDeveloped and implemented training programs that boosted employee proficiency by 25%, contributing to a more skilled and responsive team. Introduced structural and compensation changes that improved office efficiency by 70% and increased employee retention by 20%. Championed the development of clear role and responsibility guidelines, which enhanced team cohesion and streamlined HR operations.

Education

U

Ulster University

Master's degree, International Business Management
U

University of Chichester

Master's degree, Human Resource Management
U

University of Abuja

B.Sc., Political Science
S

Stratford College of Business Management

Postgraduate Degree, Human Resources Management
N

Nigerian Institute of Public Relations

Diploma, Public Relations
N

Nigerian Institute of Management

Certificate, Management

Similar Pangeans

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People & Culture โ€ข Project Management โ€ข Operations Management โ€ข 8 years of exp. โ€ข Olympia, WA, US

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Strategic HR Partner | Practical, People-First Leadership Support | Nationwide HR Expertise
People & Culture โ€ข Project Management โ€ข PR and Comms โ€ข 10 years of exp. โ€ข New Braunfels, TX, US

Samar (Sami) Olfat

Strategic HR Leader | Team Development
Recruitment โ€ข Project Management โ€ข Chief of Staff โ€ข 5 years of exp. โ€ข Toronto, ON, CA

How Pangea Works

Effortlessly discover top talent

Weโ€™ve distilled the candidate search from endless hours down to just a few minutes. Using Pangeaโ€™s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your companyโ€™s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangeaโ€™s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your teamโ€™s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. Weโ€™ve combined every part of the hiring process into one platform to eliminate the miscommunication thatโ€™s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Human Resources & Operations Professional | Driving Efficiency & Talent Development | HR Project & Process Development | Compliance & Employee Engagement | Passionate about Creating Inclusive Workplaces
With over a decade of experience in HR and operations, Iโ€™m passionate about developing impactful projects and streamlined processes that enhance productivity and employee satisfaction. In my current role as an HR Business Partner at Quilombo UK, I lead HR project development and process improvement initiatives, creating structures that drive efficiency and support talent growth. As a Freelance HR Consultant with Essensia Solutions Ltd, I focus on designing HR policies that improve compliance and operational effectiveness. My work updating employee handbooks has contributed to a 30% boost in legal alignment, fostering smoother HR operations. I bring a strong track record of success from previous roles, including: - ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ƒ๐ข๐ซ๐ž๐œ๐ญ๐จ๐ซ๐š๐ญ๐ž ๐จ๐Ÿ ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ฆ๐ž๐ง๐ญ: Boosted operational efficiency by 30%. - ๐‘๐ˆ๐… ๐๐ฎ๐ข๐ฅ๐: Developed training programs that improved team proficiency by 25% and office efficiency by 70%. - ๐‘๐ˆ๐… ๐€๐ ๐ซ๐จ: Managed a 30+ member team, exceeding KPIs by 20% and expanding our supplier base by 50%. - ๐”๐ซ๐›๐š๐ง๐ž๐ฌ๐ญ ๐”๐Š: Enhanced customer satisfaction by optimising response times for 50+ inquiries daily. I hold a Masters in International Business, a Masters in HR Management, and a Bachelors in Political Science, along with a Mental Health First Aider certification. Outside of work, I enjoy reading, crafting, hiking, and cooking. I welcome connections from those passionate about HR, operations, and organisational development.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Caitlin Avner

People-First HR Specialist | 8+ Years Empowering Teams, Driving Growth, and Creating Workplaces Where HR Never Feels Boring | Human Resources | People
People & Culture โ€ข Project Management โ€ข Operations Management โ€ข 8 years of exp. โ€ข Olympia, WA, US

Lynnรฉ Janse van Rensburg

People Leader | Driving Organizational Success Through People Excellence | Passionate & Value Driven |
People & Culture โ€ข 20 years of exp. โ€ข New York, NY, US

Summer Jones

Strategic HR Partner | Practical, People-First Leadership Support | Nationwide HR Expertise
People & Culture โ€ข Project Management โ€ข PR and Comms โ€ข 10 years of exp. โ€ข New Braunfels, TX, US

Samar (Sami) Olfat

Strategic HR Leader | Team Development
Recruitment โ€ข Project Management โ€ข Chief of Staff โ€ข 5 years of exp. โ€ข Toronto, ON, CA

Top Talent like Rakiya are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If youโ€™re a company looking for high-quality fractional talent, learn more here.

Rakiya Omaki

Project Manager โ€ข Customer Success Manager โ€ข Recruitment Specialist โ€ข London, England, GB
Creative Thinking
Process Improvement
Business Analytics
Onboarding
Google Drive
Zoho CRM
Office Management
Google Sheets
Human-centered design
Business Plans
Business Development
Career Coaching
Program Management
Strategic Partnerships
Consulting
Team Management
Event Planning
Partnership Development
Curriculum Design
Talent Acquisition
Client Management
Program Coordination
Business Strategy
Partnership Management
Time Management
Interpersonal Communication
Collaboration
Policy Analysis
Policy Suggestions
Business Administration
Administration
Management
Compliance
Organization
Labor Relations
Human Resources
Available for hire fromNegotiable
Contracts

Projects

Customer Business setup and compliance

Iโ€™m providing business advisory services and business set up for a start up LMS company. Iโ€™m also setting up the HRIS and compliance processes for the client. Additionally Iโ€™m developing all the company SOPs, manuals, policies and document templates.

Work History

Q

HR Business Partner (Team Lead)

Quilombo UKLed HR initiatives improving team efficiency by 20% within five months. Collaborated on program development, including employability and mentorship, driving growth and participant engagement.
E

Human Resources Consultant

Essensia Solutions LtdDesigned and updated HR policies and employee handbooks, achieving a 30% improvement in legal alignment and operational efficiency. Provided tailored HR guidance to clients, ensuring compliance with employment regulations and fostering positive employee relations. Drove HR project management efforts, overseeing policy development and procedural updates that contribute to client success and streamlined HR functions.
U

Customer Support Associate

urbanest UKFull-time EmployeeSep 2022 - May 2025 โ€ข 2 yrs 9 mosServed as a key point of contact, handling over 50 resident inquiries daily and ensuring prompt, effective solutions, resulting in a 25% improvement in satisfaction. Implemented feedback mechanisms that improved response times by 30% and enhanced resident experience across properties. Collaborated across multiple properties to ensure consistent support, leading to increased resident satisfaction and improved team cohesion.
R

Operations Manager

RIF Agro Nigeria LimitedDec 2020 - Sep 2022 โ€ข 1 yr 10 mosManaged a team of over 30 employees, optimising recruitment, onboarding, and employee relations processes, which led to surpassing performance targets by 20%. Spearheaded the development of a comprehensive employee database, expanding the talent pool by 50% and streamlining HR processes. Enhanced workforce management and team productivity through structured HR policies, contributing to a 30% boost in operational efficiency.
R

Admin /HR Manager

RIF Agro Nigeria LimitedDec 2018 - Dec 2020 โ€ข 2 yrs 1 moDeveloped and implemented training programs that boosted employee proficiency by 25%, contributing to a more skilled and responsive team. Introduced structural and compensation changes that improved office efficiency by 70% and increased employee retention by 20%. Championed the development of clear role and responsibility guidelines, which enhanced team cohesion and streamlined HR operations.

Education

U

Ulster University

Master's degree, International Business Management
U

University of Chichester

Master's degree, Human Resource Management
U

University of Abuja

B.Sc., Political Science
S

Stratford College of Business Management

Postgraduate Degree, Human Resources Management
N

Nigerian Institute of Public Relations

Diploma, Public Relations
N

Nigerian Institute of Management

Certificate, Management

How Pangea Works

Effortlessly discover top talent

Weโ€™ve distilled the candidate search from endless hours down to just a few minutes. Using Pangeaโ€™s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your companyโ€™s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangeaโ€™s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your teamโ€™s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. Weโ€™ve combined every part of the hiring process into one platform to eliminate the miscommunication thatโ€™s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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