Shafeen Alam

UX Strategy

Sketch

UI/UX Design

Design

Prototyping

Figma

Available for hire fromNegotiable

Contracts

Product Design Leadership

Product / UX Designer with a traditional Art & Advertising background and a proven record of scaling high-performing global Design teams with hands-on creative direction and effective insight driven Design strategy. Over the last 17+ years, I’ve led Design teams across multiple industries [Education/EdTech, Real Estate, Security, Insurance, TeleComm, Enterprise] at small to medium sized Consumer and Enterprise facing companies like BlackBerry, Asurion, Realtor.com, and Chegg, when it was a startup. During my illustrious career, I've honed my ability to create user-centered designs that not only meet business goals but also delight users. My current work at Interpres Security showcases my strategic vision and hands-on capabilities while fostering a collaborative design culture. I am excited to bring this passion for design excellence and my proven track record of mentoring talented teams to my next opportunity. Let's create exceptional user experiences together!

Work History

Principal UI/UX Designer

Interpres SecurityFull-time EmployeeAs the sole designer at a pre-seed startup, I architected user-centered, multifaceted experiences by synthesizing user sentiment, impactful business requirements, and technical limitations for their Continuous Threat & Exposure Management / Attack Surface Management product. Developed user flows, wireframes, and prototypes, from low to high fidelity along with detailed specifications referencing a unified design system, expeditiously and iteratively. Utilized strong user-centered design skills and business acumen to turn abstract ideas into exceptional design solutions at scale. Was a strong advocate for nurturing a design-centric culture by sharing best practices, design principles including accessibility, and influencing product strategy.

Lead Product Experience Designer

VoyceMeJun 2024 - Aug 2024 • 3 mosOversaw all of Design across the website, Mobile app, and the Zokio Web3 NFT platform. Led, mentored, and inspired a team of talented designers spread across the Philippines and Canada - fostering a culture of creativity, collaboration, and innovation. Established & tracked key performance indicators (KPIs) and WIGs to measure the success of UX initiatives. Drove a culture of continuous improvement by regularly reviewing and iterating on design processes and practices.

Director of Product Design, Cybersecurity

BlackBerryAug 2018 - Mar 2023 • 4 yrs 8 mosOperated as a hands-on Head of Design covering all of BlackBerry Cybersecurity & Spark suite of products - played an instrumental role in the company transformation from Enterprise to Cybersecurity - helping shape the 0->1 (zero to one) vision. Collaborated with executive stakeholders to define the UX strategy/vision for multiple product experiences while prioritizing key UX initiatives - identified metrics that measured its success. Championed Design across the company – inclusive design, AAA compliance, and delightful micro interactions. Introduced insight-driven design – conducted extensive user research – fail fast, fail often approach - developed personas, journey maps, and JTBD (jobs to be done) framework leading to outcome-driven innovations and inherent user value. Implemented Figma as our design tool and proper JIRA and Agile scrum process which led to 60% better collaboration between Product, Engineering, and Design. Grew the Design team from 5 to 12 - mentored and created alignment of projects between a global team across the US, Canada, Poland, Ukraine, Argentina, and Columbia – continuous design.

Director of UX, Enterprise Products

BlackBerryJun 2017 - Aug 2018 • 1 yr 3 mosLed design of BlackBerry Enterprise’s flagship products - Work, Tasks, and Notes with 2M+ user growth in supporting business-critical functions. Centralized the UX team under one reporting structure. Mentored and load-balanced projects between a global team of 7 designers across the US, Canada, Ukraine, and Poland. Worked closely with Dev and PM to optimize process - identified areas of improvement and proposed plans.

User Experience Director

AsurionSep 2016 - Jun 2017 • 10 mosHands-on Product Designer / Individual Contributor / Strategic Lead for New Ventures - explored new venues of monetization – password management, elderly family support system. Oversaw design direction for all AT&T, T-Mobile, Verizon telecom carrier partner Mobile app offerings - device insurance, warranty & support services for mobile phones, consumer electronics & home appliances. As the most senior designer led workshops, mentored a team of 5 designers, and managed the design system.

Senior Product Designer

EnvoyFull-time EmployeeDesigning enterprise workplace intelligence and safety platforms used by 10,000+ organizations globally. • Led design of Envoy’s real-time Emergency & Threat Intelligence platform, enabling organizations to coordinate safety incidents across distributed workplaces. • Increased employee response visibility 40–60% and reduced incident resolution time 20–30% through redesigned incident dashboards and response workflows. • Designed enterprise compliance integrity workflows (attendance corrections, approvals, audit trails) reducing manual administrative follow-up ~30%. • Consolidated fragmented operational signals (weather alerts, safety events, employee responses) into unified decision dashboards used by workplace operations teams. • Partnered with product and engineering leadership to shape roadmap priorities through rapid design exploration using AI-assisted tooling (Claude Code, Cursor, Figma Make). PLATFORM SCOPE Real-time incident coordination • Workplace intelligence dashboards • Compliance workflow

Senior Product Designer

Envoy Designing enterprise workplace intelligence and safety platforms used by 10,000+ organizations globally. • Led design of Envoy’s real-time Emergency & Threat Intelligence platform, enabling organizations to coordinate safety incidents across distributed workplaces. • Increased employee response visibility 40–60% and reduced incident resolution time 20–30% through redesigned incident dashboards and response workflows. • Designed enterprise compliance integrity workflows (attendance corrections, approvals, audit trails) reducing manual administrative follow-up ~30%. • Consolidated fragmented operational signals (weather alerts, safety events, employee responses) into unified decision dashboards used by workplace operations teams. • Partnered with product and engineering leadership to shape roadmap priorities through rapid design exploration using AI-assisted tooling (Claude Code, Cursor, Figma Make). PLATFORM SCOPE Real-time incident coordination • Workplace intelligence dashboards • Compliance workflow

Designer

EnvoyENVOY — Senior Product Designer San Francisco, CA | 2025 - Present | Enterprise Workplace SaaS Startup Designing enterprise workplace intelligence and safety platforms used by 10,000+ organizations globally. • Led design of Envoy’s real-time Emergency & Threat Intelligence platform, enabling organizations to coordinate safety incidents across distributed workplaces. • Increased employee response visibility 40–60% and reduced incident resolution time 20–30% through redesigned incident dashboards and response workflows. • Designed enterprise compliance integrity workflows (attendance corrections, approvals, audit trails) reducing manual administrative follow-up ~30%. • Consolidated fragmented operational signals (weather alerts, safety events, employee responses) into unified decision dashboards used by workplace operations teams. • Partnered with product and engineering leadership to shape roadmap priorities through rapid design exploration using AI-assisted tooling (Claude Code, Cursor, Figma Make). PLATFORM SCOPE Real-time incident coordination • Workplace intelligence dashboards • Compliance workflow

Education

San José State University

Bachelor of Fine Arts (BFA), Illustration / Animation

San José State University

Bachelor of Science (BS), Advertising

Similar Pangeans

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!