Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Ramos

Customer Success Manager
Operations Manager
Community Manager
Los Angeles, CA, US
Google Drive
Slack
Interpersonal skills
Planning
Management
Scheduling
Assistant
Administrative Support
Event Planning
Typing
Business Administration
Office Administration
Office Assistant
Social Media Marketing
Communication
Data Entry
Attention To Detail
Buffer
Calednly
Event Assistance
Notion
Virtual Assistant
Asana
Event Management
Client Communication
Administration
Organization
CRM
Client Management
Available for hire fromNegotiable
Contracts
Client Success Manager specializing in Online Business Coaching and Community Management
Hi! I’m Stephanie or Steff for short. Think of me as your Digital Community Hype Girl! I help Online Business Coaches foster a community of SUPERFANS through Community Management. I strive to cultivate and foster strong, authentic, and organic, community engagement. #virtualassistant #virtualassistantneeded #communitymanager

Projects

Community Manager Services

You can find a description of what some of my clients have said on my instragram highlight

Work History

G

FRONT DESK RECEPTIONIST & OPERATIONS ASSISTANT

Girls Private SchoolPart-time EmployeeDec 2022 - Jun 2025 • 2 yrs 7 mosDirectly responsible for: Served as the first point of contact for visitors and staff, managing front desk operations, multi-line phone systems, scheduling, and daily administrative support. Maintained inventory, conducted building inspections for safety compliance, and collaborated with teams to streamline procedures. Supported internal communications and contributed to smooth, efficient school and business operations.
S

Client Success & Operations Manager

Steffy22RamosAs a passionate people-person with excellent interpersonal skills, it brings me great joy to track the daily, weekly, monthly, quarterly and yearly goals of clients, ensuring each client achieves program objectives and has a phenomenal customer experience with optimum results. As a client success manager it’s my job to cultivate and foster community growth, as well as create KPI’s to track client/student success and ensure proper onboarding and off-boarding experience. Serve as main point of contact for 20–30 clients across multiple industries. Enhance client satisfaction by managing support workflows and optimizing internal systems. Create reports, monitor KPIs, and identify operational gaps for improvement. Develop streamlined systems and SOPs to ensure seamless client journeys.
N

COMMUNITY & PROGRESS MANAGER

NKO Creative | March 2022 - 2023FreelancerMar 2022 - Mar 2023 • 1 yr 1 moDelivered personalized support by tracking client progress and check-ins. Compiled and analyzed weekly/monthly performance reports to assess engagement.
V

ACCOUNT MANAGER

VA Agency FreelancerJan 2021 - Jan 2021 • 1 moManaged communication across multiple client social media accounts and tracked communication performance metrics. Supported CEO in building company infrastructure and SOP’s systems.
R

Administrative Assistant and Project Manager

Ramos GardeningDec 2020 - Jul 2022 • 1 yr 8 mosHelping client launch new website and develop a virtual consultation for their in-person Gardening Services. Overseeing entire project from beginning to end. Providing content creation, graphic design, social media marketing, content scheduling and course creation for future leads on a personally automated system.
V

Virtual Assistant Internship

Virtual Assistant InternshipLearned how to properly assist busy business owners, or aspiring entrepreneurs manage their business through social media marketing, podcasting, website design, light graphic design, social media management, email management, project management, content creation, content scheduling, market research. Using tools and softwares like Canva, Asana, Trello, InDesign, Converkit, and Infusion.
L

Brand Creation and Social Media Marketing

Lupe's TouchApr 2019 - Sep 2019 • 6 mosHelped launch client brand on social media platforms. Created brand logo design and managed social media marketing through content creation, content writing, and content scheduling. Developed strategy plan for revamp of current brand.
F

Assistant Event Coordinator

Freedom MinistryMar 2018 - May 2018 • 3 mosScheduling clients, formulating creative and systematic plans that collate the client’s needs and our provided services which include design, budget and cost. Effectively conveying information with individuals and groups.

Education

L

Los Angeles Mission College

Business, Management, Marketing, and Related Support Services

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Panayiota Breanna Goins

Customer Success Manager with Expertise in SaaS Solutions
Recruitment • Customer Success • Product Marketing • 5 years of exp. • Cocoa, FL, US

Shauwana Glasgow

I Build the Systems That Turn Vision into Scalable, Sustainable Growth
Customer Success • Operations Management • 5 years of exp. • Elkridge, MD, US

Nkeoma Onuorah

Senior Client Success Manager | CRM Optimization & Automation | Driving Retention & Growth with CRM Customization through HTML/CSS, API Integrations
Customer Success • Growth Marketing Management • Sales Operations • 7 years of exp. • New York, NY, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Client Success Manager specializing in Online Business Coaching and Community Management
Hi! I’m Stephanie or Steff for short. Think of me as your Digital Community Hype Girl! I help Online Business Coaches foster a community of SUPERFANS through Community Management. I strive to cultivate and foster strong, authentic, and organic, community engagement. #virtualassistant #virtualassistantneeded #communitymanager

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Panayiota Breanna Goins

Customer Success Manager with Expertise in SaaS Solutions
Recruitment • Customer Success • Product Marketing • 5 years of exp. • Cocoa, FL, US

Shauwana Glasgow

I Build the Systems That Turn Vision into Scalable, Sustainable Growth
Customer Success • Operations Management • 5 years of exp. • Elkridge, MD, US

Nkeoma Onuorah

Senior Client Success Manager | CRM Optimization & Automation | Driving Retention & Growth with CRM Customization through HTML/CSS, API Integrations
Customer Success • Growth Marketing Management • Sales Operations • 7 years of exp. • New York, NY, US

Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Ramos

Customer Success Manager
Operations Manager
Community Manager
Los Angeles, CA, US
Google Drive
Slack
Interpersonal skills
Planning
Management
Scheduling
Assistant
Administrative Support
Event Planning
Typing
Business Administration
Office Administration
Office Assistant
Social Media Marketing
Communication
Data Entry
Attention To Detail
Buffer
Calednly
Event Assistance
Notion
Virtual Assistant
Asana
Event Management
Client Communication
Administration
Organization
CRM
Client Management
Available for hire fromNegotiable
Contracts

Projects

Community Manager Services

You can find a description of what some of my clients have said on my instragram highlight

Work History

G

FRONT DESK RECEPTIONIST & OPERATIONS ASSISTANT

Girls Private SchoolPart-time EmployeeDec 2022 - Jun 2025 • 2 yrs 7 mosDirectly responsible for: Served as the first point of contact for visitors and staff, managing front desk operations, multi-line phone systems, scheduling, and daily administrative support. Maintained inventory, conducted building inspections for safety compliance, and collaborated with teams to streamline procedures. Supported internal communications and contributed to smooth, efficient school and business operations.
S

Client Success & Operations Manager

Steffy22RamosAs a passionate people-person with excellent interpersonal skills, it brings me great joy to track the daily, weekly, monthly, quarterly and yearly goals of clients, ensuring each client achieves program objectives and has a phenomenal customer experience with optimum results. As a client success manager it’s my job to cultivate and foster community growth, as well as create KPI’s to track client/student success and ensure proper onboarding and off-boarding experience. Serve as main point of contact for 20–30 clients across multiple industries. Enhance client satisfaction by managing support workflows and optimizing internal systems. Create reports, monitor KPIs, and identify operational gaps for improvement. Develop streamlined systems and SOPs to ensure seamless client journeys.
N

COMMUNITY & PROGRESS MANAGER

NKO Creative | March 2022 - 2023FreelancerMar 2022 - Mar 2023 • 1 yr 1 moDelivered personalized support by tracking client progress and check-ins. Compiled and analyzed weekly/monthly performance reports to assess engagement.
V

ACCOUNT MANAGER

VA Agency FreelancerJan 2021 - Jan 2021 • 1 moManaged communication across multiple client social media accounts and tracked communication performance metrics. Supported CEO in building company infrastructure and SOP’s systems.
R

Administrative Assistant and Project Manager

Ramos GardeningDec 2020 - Jul 2022 • 1 yr 8 mosHelping client launch new website and develop a virtual consultation for their in-person Gardening Services. Overseeing entire project from beginning to end. Providing content creation, graphic design, social media marketing, content scheduling and course creation for future leads on a personally automated system.
V

Virtual Assistant Internship

Virtual Assistant InternshipLearned how to properly assist busy business owners, or aspiring entrepreneurs manage their business through social media marketing, podcasting, website design, light graphic design, social media management, email management, project management, content creation, content scheduling, market research. Using tools and softwares like Canva, Asana, Trello, InDesign, Converkit, and Infusion.
L

Brand Creation and Social Media Marketing

Lupe's TouchApr 2019 - Sep 2019 • 6 mosHelped launch client brand on social media platforms. Created brand logo design and managed social media marketing through content creation, content writing, and content scheduling. Developed strategy plan for revamp of current brand.
F

Assistant Event Coordinator

Freedom MinistryMar 2018 - May 2018 • 3 mosScheduling clients, formulating creative and systematic plans that collate the client’s needs and our provided services which include design, budget and cost. Effectively conveying information with individuals and groups.

Education

L

Los Angeles Mission College

Business, Management, Marketing, and Related Support Services

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.