Top Talent like Susan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Susan Idayi

Customer Success Manager
Canva
Calednly
Shopify
Zendesk
Google Sheets
Microsoft Excel
Available for hire fromNegotiable
Contracts
Customer Service Expert with Microbiology Background
With a Bachelor's degree in Microbiology from Covenant University, I have transitioned into a successful career in customer service. Since September 2021, I have been working as a Customer Service Representative at Black Cedar Media. In this role, I am responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. My background in microbiology has equipped me with analytical skills and attention to detail, which I apply to effectively address customer needs and enhance their experience. My commitment to delivering exceptional service has been a key factor in my professional growth and success in the customer service domain.

Work History

B

Customer Service Representative

Black Cedar MediaSep 2021 - Jan 2024 • 2 yrs 5 mosAs a Customer Service Representative, likely responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction.

Education

C

Covenant University

Bachelor's degree, Microbiology, General

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Gladys Wangare

Empathetic Customer Service Specialist | Skilled in Building Lasting Relationships and Delivering Exceptional Support
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Experienced Customer Support Specialist with 5 Years of Proven Success in Providing Exceptional Service and Resolving Complex Issues
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How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Service Expert with Microbiology Background
With a Bachelor's degree in Microbiology from Covenant University, I have transitioned into a successful career in customer service. Since September 2021, I have been working as a Customer Service Representative at Black Cedar Media. In this role, I am responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. My background in microbiology has equipped me with analytical skills and attention to detail, which I apply to effectively address customer needs and enhance their experience. My commitment to delivering exceptional service has been a key factor in my professional growth and success in the customer service domain.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Gladys Wangare

Empathetic Customer Service Specialist | Skilled in Building Lasting Relationships and Delivering Exceptional Support
Copywriting • 4 years of exp. • Nairobi, Nairobi County, KE

Monica Njeru

Customer Support Specialist | Tech-Savvy Professional
Customer Success • 1 years of exp. • New York, NY, US
K

Keron Barrow

Professional,Empathetic, Efficient, and knowledgable Customer Success Representative – Your Solution, Delivered Fast!"
Customer Success • AI & Machine Learning • Quality Assurance • 6 years of exp. • Belize City, Belize District, BZ

Mercy Akpan

Experienced Customer Support Specialist with 5 Years of Proven Success in Providing Exceptional Service and Resolving Complex Issues
Customer Success • 5 years of exp. • Abuja, Federal Capital Territory, NG

Top Talent like Susan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Susan Idayi

Customer Success Manager
Canva
Calednly
Shopify
Zendesk
Google Sheets
Microsoft Excel
Available for hire fromNegotiable
Contracts

Work History

B

Customer Service Representative

Black Cedar MediaSep 2021 - Jan 2024 • 2 yrs 5 mosAs a Customer Service Representative, likely responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction.

Education

C

Covenant University

Bachelor's degree, Microbiology, General

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.