Top Talent like Tara are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Tara Makras
Client Champion | Customer Success | Account Management | Operations Specialist in Healthcare and Ed-Tech
Experienced Account Executive and Customer Success Manager with a demonstrated history of client retention, exceeding goals, and working across industries such as healthcare, education technology, and wellness. Strong professional skills in Project Management, Client Success Management, Sales, Sales Management, and Public Speaking.
Work History
S
Contracts & Proposals Analyst
StrykerI
Health And Wellness Coach
Institute for Integrative NutritionL
Senior Customer Success Manager
Lingo LiveDec 2021 - Sep 2023 • 1 yr 10 mosMonitoring client satisfaction with products or services to identify and resolve any issues or concerns. Working with clients to develop and implement long-term strategies for achieving business goals Helping clients identify and resolve issues that are preventing them from achieving expected results. Identifying client needs and recommending appropriate solutions based on product knowledge, industry trends, and customer feedback Developing and implementing sales strategies to increase the number of clients purchasing products or services. Creating and managing client accounts and relationships to ensure that they are satisfied with their experience with the company. Analyzing client data to identify opportunities for growth in areas such as revenue generation or customer retention.C
Manager, Educator Success
Chegg Inc.Jan 2020 - Dec 2021 • 2 yrsThinkful (A Chegg Service) is a tech boot camp that equips people with the education and network to launch new careers in UX/UI, Engineering, Data Science, Data Analytics, Product Management, and Digital Marketing.G
Dermatology Sales Representative (Dermatology)
GaldermaAug 2018 - Dec 2021 • 3 yrs 5 mosAwarded MVP of new hire training class 2018. Created and maintained a strategic territory performance through KPIs, connecting results with sales and marketing initiatives. Achieved sales goals of 101% overall portfolio performance. Established and maintained over 130 business-critical relationships. Demonstrated a solid understanding of the Galderma business Model to effectively court and upset relevant accounts with the goal of under 2% churn rate.E
Pharmaceutical Sales Representative
Eli Lilly and CompanyJul 2016 - Jan 2017 • 7 mosManaged territory generating $8M dollars in revenue. Achieved sales goals of 101% overall portfolio performance, 105% to plan for Cialis, and 104% in special objective. Established and maintained the territory budget while making relevant business decisions pertaining to dollar allocation/spending. Cultivated over 180 critical physician relationships (Urologists, Psychologists, Endocrinologists, Internal Medicine). Performed top 10% in overall special objectives sales goals.S
Senior Enterprise Partnerships Manager
SoulCycle Inc.Dec 2009 - Jul 2016 • 6 yrs 8 mosWorked with senior leadership to conceive, evaluate and develop multifaceted partnership opportunities and transactions. Created compelling presentations for review and worked closely with our legal and financial teams to negotiate deals. Built actionable plans necessary to successfully implement and manage partnerships with cross-functional teams. Realized sales goals by tripling sales in 2015 to $1M. Reached over $1.4M in sales 2016 YTD. Successfully launched new product/services while developing new sales territories for new studio markets. Recruited and trained new division of the marketing department as the company grew to establish a strong sales team. Created solution-driven partnership initiatives and secured multiple large reoccurring partnerships upwards of 80K, Pfizer, Verve, A + E Networks, American Express, Meredith. Established lucrative relationships with clientele including but not limited to Barclays, Goldman Sachs, Viacom, Bank of America Meryl Lynch, Verve Mobile, A+E Networks, and Morgan Stanley. Created sales outreach/incoming strategies, identified growth opportunities, and new market approach. Developed digital sales platform for corporate partners in conjunction with technology teams.M
Account Executive
Merkley + PartnersJan 2008 - Dec 2009 • 2 yrsOversaw daily production and release of magazine, television, radio, in-store, digital, and direct mail brand campaigns. Managed brand portfolios, including actual and projected budgets for all Pinnacle and DWS clients. Collaborated with the strategic planning teams by providing competitive insight into all category segments. Helped develop 2009 Mrs. Butterworth’s digital campaign (ranked number one in Nickelodeon’s played online games).M
Account Services
McCannFeb 2007 - Jan 2008 • 1 yrManaged account spending and relationships for Northeast Region Cadillac, Hummer, and Saab dealership associations. Created overall sales/media strategies for print, broadcast, OOH and digital in major east coast markets, and assisted in the development of a television premiere tag for the launch of the 2008 Cadillac CTS.G
Project Coordinator
General MotorsJul 2006 - Feb 2007 • 8 mosEducation
M
Michigan State University
Bachelor of Arts, Communication2005How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Client Champion | Customer Success | Account Management | Operations Specialist in Healthcare and Ed-Tech
Experienced Account Executive and Customer Success Manager with a demonstrated history of client retention, exceeding goals, and working across industries such as healthcare, education technology, and wellness. Strong professional skills in Project Management, Client Success Management, Sales, Sales Management, and Public Speaking.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Tara are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Tara Makras
Work History
S
Contracts & Proposals Analyst
StrykerI
Health And Wellness Coach
Institute for Integrative NutritionL
Senior Customer Success Manager
Lingo LiveDec 2021 - Sep 2023 • 1 yr 10 mosMonitoring client satisfaction with products or services to identify and resolve any issues or concerns. Working with clients to develop and implement long-term strategies for achieving business goals Helping clients identify and resolve issues that are preventing them from achieving expected results. Identifying client needs and recommending appropriate solutions based on product knowledge, industry trends, and customer feedback Developing and implementing sales strategies to increase the number of clients purchasing products or services. Creating and managing client accounts and relationships to ensure that they are satisfied with their experience with the company. Analyzing client data to identify opportunities for growth in areas such as revenue generation or customer retention.C
Manager, Educator Success
Chegg Inc.Jan 2020 - Dec 2021 • 2 yrsThinkful (A Chegg Service) is a tech boot camp that equips people with the education and network to launch new careers in UX/UI, Engineering, Data Science, Data Analytics, Product Management, and Digital Marketing.G
Dermatology Sales Representative (Dermatology)
GaldermaAug 2018 - Dec 2021 • 3 yrs 5 mosAwarded MVP of new hire training class 2018. Created and maintained a strategic territory performance through KPIs, connecting results with sales and marketing initiatives. Achieved sales goals of 101% overall portfolio performance. Established and maintained over 130 business-critical relationships. Demonstrated a solid understanding of the Galderma business Model to effectively court and upset relevant accounts with the goal of under 2% churn rate.E
Pharmaceutical Sales Representative
Eli Lilly and CompanyJul 2016 - Jan 2017 • 7 mosManaged territory generating $8M dollars in revenue. Achieved sales goals of 101% overall portfolio performance, 105% to plan for Cialis, and 104% in special objective. Established and maintained the territory budget while making relevant business decisions pertaining to dollar allocation/spending. Cultivated over 180 critical physician relationships (Urologists, Psychologists, Endocrinologists, Internal Medicine). Performed top 10% in overall special objectives sales goals.S
Senior Enterprise Partnerships Manager
SoulCycle Inc.Dec 2009 - Jul 2016 • 6 yrs 8 mosWorked with senior leadership to conceive, evaluate and develop multifaceted partnership opportunities and transactions. Created compelling presentations for review and worked closely with our legal and financial teams to negotiate deals. Built actionable plans necessary to successfully implement and manage partnerships with cross-functional teams. Realized sales goals by tripling sales in 2015 to $1M. Reached over $1.4M in sales 2016 YTD. Successfully launched new product/services while developing new sales territories for new studio markets. Recruited and trained new division of the marketing department as the company grew to establish a strong sales team. Created solution-driven partnership initiatives and secured multiple large reoccurring partnerships upwards of 80K, Pfizer, Verve, A + E Networks, American Express, Meredith. Established lucrative relationships with clientele including but not limited to Barclays, Goldman Sachs, Viacom, Bank of America Meryl Lynch, Verve Mobile, A+E Networks, and Morgan Stanley. Created sales outreach/incoming strategies, identified growth opportunities, and new market approach. Developed digital sales platform for corporate partners in conjunction with technology teams.M
Account Executive
Merkley + PartnersJan 2008 - Dec 2009 • 2 yrsOversaw daily production and release of magazine, television, radio, in-store, digital, and direct mail brand campaigns. Managed brand portfolios, including actual and projected budgets for all Pinnacle and DWS clients. Collaborated with the strategic planning teams by providing competitive insight into all category segments. Helped develop 2009 Mrs. Butterworth’s digital campaign (ranked number one in Nickelodeon’s played online games).M
Account Services
McCannFeb 2007 - Jan 2008 • 1 yrManaged account spending and relationships for Northeast Region Cadillac, Hummer, and Saab dealership associations. Created overall sales/media strategies for print, broadcast, OOH and digital in major east coast markets, and assisted in the development of a television premiere tag for the launch of the 2008 Cadillac CTS.G
Project Coordinator
General MotorsJul 2006 - Feb 2007 • 8 mosEducation
M
Michigan State University
Bachelor of Arts, Communication2005How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.