Top talent is on Pangea

You are viewing Viet's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Viet Mai

Operations Manager • Los Angeles, CA, US
Microsoft Excel
Project Management
Time Management
Communication
Python
SQL
Data Analysis
Customer Service
Problem Solving
Troubleshooting
Email Marketing
Social Media Marketing
Available for hire fromNegotiable
Operations | Project Managment
Viet is a graduate of the University of California, San Diego. There he achieved a Bachelors of Science degree in Business Psychology. He aims to optimize operations with a mindset that is driven by data, ethics, and efficiency.

Projects

Office Renovation

- Led the operations to empty an office for renovation - Reported on inventory and budgets to spend on vendors - Assigned tasks and managed schedules - Tracked hours and productivity See More

Work History

A

Operations Specialist

American Red CrossDec 2022 - Present • 1 yr 10 mos- Aide people who are affected by emergencies - Assign tasks, organize schedules, and report/forecast inventory and budgets
V

Operations Specialist

VIA IncMay 2020 - Present • 4 yrs 5 mos- Conduct business consulting and advise local businesses about funding, interior and exterior design, and more - Tracked, analyzed, and reported on performance and sales data to increase profits and lower costs - Forecast to plan decisions about inventory and to predict the company's growth
T

Marketing Coordinator

Travel UnityJul 2022 - Jan 2023 • 7 mos- Promoted diversity in the Travel Industry by showcasing events and members. - Utilized HeyOrca to manage multiple social media accounts (IG, FB, LinkedIn, Twitter) - Utilized Canva and Google Sheets to lead a team to develop the monthly content calendars - Utilized Mailchimp to send monthly email newsletters
Y

Customer Support Specialist

YAPIFeb 2022 - Oct 2022 • 8 mos- Streamlined the business side of Dental Offices by empowering the users to use YAPI - Assisted Dental Professionals by resolving technical problems in a fast-paced environment - Sped up the ticket resolution time by 300% - Built rapport with customers through active listening to maximize opportunities. - Assisted customers with troubleshooting and resolving technical issues - Utilized Zendesk to document transactions daily in CRM and to complete end-of-day processing requirements
S

Shift Lead

San Sai Japanese GrillJan 2018 - Sep 2018 • 8 mos- Led team in a fast-paced restaurant and increased profits by 20% - Trained and mentored new hires. Increased overall morale of the team - Took orders from customers and inputted their selections into the POS - Handled cash, debit, and credit transactions - Prepped fruits, vegetables, and rice for salads and sushi chefs - Worked eight to twelve hour shifts in a fast paced environment while standing constantly - ServSafe food handler certification
E

Class Aide

El Camino CollegeSep 2017 - Sep 2018 • 1 yr 1 mo- Supported students by providing lecture notes - Mentored and tutored students about time management and test taking skills

Education

UC San Diego

Bachelor's Degree, Business PsychologySep 2019 - May 2021

El Camino College

Associate Degree, MathematicsSep 2017 - Sep 2019

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Operations | Project Managment
Viet is a graduate of the University of California, San Diego. There he achieved a Bachelors of Science degree in Business Psychology. He aims to optimize operations with a mindset that is driven by data, ethics, and efficiency.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Viet's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Viet Mai

Operations Manager • Los Angeles, CA, US
Microsoft Excel
Project Management
Time Management
Communication
Python
SQL
Data Analysis
Customer Service
Problem Solving
Troubleshooting
Email Marketing
Social Media Marketing
Available for hire fromNegotiable

Projects

Office Renovation

- Led the operations to empty an office for renovation - Reported on inventory and budgets to spend on vendors - Assigned tasks and managed schedules - Tracked hours and productivity

Work History

A

Operations Specialist

American Red CrossDec 2022 - Present • 1 yr 10 mos- Aide people who are affected by emergencies - Assign tasks, organize schedules, and report/forecast inventory and budgets
V

Operations Specialist

VIA IncMay 2020 - Present • 4 yrs 5 mos- Conduct business consulting and advise local businesses about funding, interior and exterior design, and more - Tracked, analyzed, and reported on performance and sales data to increase profits and lower costs - Forecast to plan decisions about inventory and to predict the company's growth
T

Marketing Coordinator

Travel UnityJul 2022 - Jan 2023 • 7 mos- Promoted diversity in the Travel Industry by showcasing events and members. - Utilized HeyOrca to manage multiple social media accounts (IG, FB, LinkedIn, Twitter) - Utilized Canva and Google Sheets to lead a team to develop the monthly content calendars - Utilized Mailchimp to send monthly email newsletters
Y

Customer Support Specialist

YAPIFeb 2022 - Oct 2022 • 8 mos- Streamlined the business side of Dental Offices by empowering the users to use YAPI - Assisted Dental Professionals by resolving technical problems in a fast-paced environment - Sped up the ticket resolution time by 300% - Built rapport with customers through active listening to maximize opportunities. - Assisted customers with troubleshooting and resolving technical issues - Utilized Zendesk to document transactions daily in CRM and to complete end-of-day processing requirements
S

Shift Lead

San Sai Japanese GrillJan 2018 - Sep 2018 • 8 mos- Led team in a fast-paced restaurant and increased profits by 20% - Trained and mentored new hires. Increased overall morale of the team - Took orders from customers and inputted their selections into the POS - Handled cash, debit, and credit transactions - Prepped fruits, vegetables, and rice for salads and sushi chefs - Worked eight to twelve hour shifts in a fast paced environment while standing constantly - ServSafe food handler certification
E

Class Aide

El Camino CollegeSep 2017 - Sep 2018 • 1 yr 1 mo- Supported students by providing lecture notes - Mentored and tutored students about time management and test taking skills

Education

UC San Diego

Bachelor's Degree, Business PsychologySep 2019 - May 2021

El Camino College

Associate Degree, MathematicsSep 2017 - Sep 2019

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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