Vviral Shah

Senior Product Leader and Director focused on SaaS transformation and AI-enabled product experiences, with 15+ years building enterprise platforms. Experienced in data-driven decision systems, risk-aware UX/governance, analytics and integrations, and automation (RPA). Proven track record across end-to-end product strategy and execution with measurable outcomes including $5M+ revenue impact, $3.4M cost optimization, 86% reduction in operational errors, and 32% faster time-to-market.

Projects

AI Chatbot Product : From Idea to Deployment

Project description. 1. Problem Statement Internal users across the company had to navigate 9+ separate request forms (software services, bug fixes, automation, etc.), leading to confusion, delays, and inefficient request routing. **2. What I did** Designed and delivered a unified chatbot that identifies user type, budget source, and request intent, auto-routes tasks to the right teams, and tracks utilization, budgets, and timelines. **3. Result of the product** Adopted by 10,000+ users globally, improving request accuracy, reducing turnaround time, and increasing operational efficiency.See More

Project Manager - Target Gift Registry business

I had extensively contributed to Target's success during 2014 to 2018 time period. There were many project being delivered. Projects like CMS migration from Amazon to JIRA, redesigning their gifting registry experience, Target Everest(platform migration) etc. These are some of those screen grabs, that I had extensively worked with the team.See More

Product Manager for Data Driven Dashboard

This client has close to 95+ Billion revenue year-on-year. The hardware services what they offers has close to 9 applications integration. Each apps had a different workflow and that leads to error. For a sales person, to identify and fix the error before the quote was very challenging and lead to many no# of hours for fix. The dashboard is an integrated tool, which can fetch all the errors from these 9 tools and showcase a report to a sales person, on where the error is and how to fix it. Result in 68% time to market for the final quote.See More

Work History

Leader of Innovation & Product Strategy (SaaS Transformation)

Dell EMC Software• Owned the end-to-end product, and design strategy for consolidating 8 legacy, data-heavy enterprise systems into a unified SaaS platform, establishing a scalable foundation for future modules and integrations. This transformation reduced operational errors by 86% and significantly improved workflow clarity for global users. • Launched the product "Nexus" globally (AMER, EMEA, APJ), which decreased error rates by 40% through rigorous A/B testing and engaging UX. • Led product vision, UX strategy, and delivery of an AI-powered conversational assistant embedded across internal workflows, accelerating speed to market by 32%, reducing support overhead, and demonstrating early application of AI as a productivity multiplier rather than a standalone feature. • Formed and led the Dell Automation Engineering Team, delivering RPA solutions that drastically decreased manual effort and sped up reporting. • Established a dual Security and UI Governance framework, implementing rigorous Checkmarx static analysis to ensure enterprise-grade security and design consistency across all product development. • Built, mentored, and scaled cross-functional design and product teams across multiple domains, including senior designers, UX architects, developers, and automation engineers. Established operating models, governance frameworks, and design standards that enabled autonomous execution across distributed teams.

Senior Manager, Product Management

Target Corporation India Pvt. Ltd.Jul 2009 - Apr 2017 • 7 yrs 10 mos• Drove $5M in annual revenue for the Roundel ad campaigns, evidenced by a 7.2x boost in click-through rates across key categories • Led the platform migration from Amazon to an Internal CMS, achieving $3.4 million in annual cost savings while boosting scalability. • Optimized end-to-end campaign operations, resulting in a 35% conversion rate increase during peak retail seasons. • Modernization of Target’s gifting registry business. The effort involved from a rough sketch to product launch. The initiative had led to rebrand Target’s Registry business. User Interface Architect Cisco WebEx Communications Bangalore, India Jun 2006 – Jul 2009 • Designed and delivered user-centric features for enterprise collaboration platforms, improving usability by 28%. • Collaborated closely with engineering and product teams in Agile environments to deliver scalable product features.

User Interface Architect

Cisco WebEx CommunicationsJun 2006 - Jul 2009 • 3 yrs 2 mos• Designed and delivered user-centric features for enterprise collaboration platforms, improving usability by 28%. • Collaborated closely with engineering and product teams in Agile environments to deliver scalable product features.

Education

Liverpool John Moors University

Master’s in data science, Master’s in data science2025

International Institute of Information Technology

Executive Post Graduate Diploma in Data Science, AI/ML integration and advanced data visualization techniques2023 - 2024

Gujarat University

Bachelor of Commerce, Commerce2006 - 2009

Similar Pangeans

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!