Top Talent like Aljosja are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Aljosja B.

Customer Success Manager
Sales & Business Development Manager
Field Sales & Marketing Representative
Bansko, Blagoevgrad Province, BG
Onboarding
Outbound Sales
Lead Generation
Management Consulting
CRM
Management
Business Development
Business Strategy
B2B Marketing
Sales
Training
Customer Experience
Customer Relationship Management
Available for hire fromNegotiable
Contracts
Senior Customer Success Manager | B2B SaaS & Startups | Retention, Expansion & Long-Term Client Growth | Remote
I am a Customer Success professional with 5+ years of experience supporting B2B clients in SaaS, digital services, and growth-focused companies. My strength lies in building long-term client relationships that translate into retention, expansion, and predictable revenue. Across my career, I have worked closely with founders, sales teams, and product teams to ensure customers achieve real, measurable results. What I bring to companies: • Strong onboarding and adoption processes • Proactive account management • Churn reduction and retention strategy • Upsell and expansion support • Clear communication with technical and non-technical stakeholders • Structured feedback loops between customers and product teams. I have supported international clients across Europe in English, French, Dutch, and German. I value clarity, ownership, and long-term partnerships. My goal is always the same: help customers succeed so the business can scale.

Work History

A

Founder & Growth Consultant

ASBM - Grow your BusinessProvided strategic support to SMEs in lead generation, CRM, and customer retention
L

Customer Success Manager

LanzcapeSep 2025 - Jan 2026 • 5 mosCustomer Success & Client Management for a public affairs SaaS platform. • Managed onboarding and adoption for new clients • Supported clients in using monitoring and reporting tools • Acted as main point of contact for key accounts • Collected product feedback and relayed it to development
R

Senior B2B Strategy Manager

Reach SupremeFeb 2024 - Apr 2025 • 1 yr 3 mosB2B growth and customer success leadership. • Managed strategic client portfolios • Improved campaign performance and client ROI • Supported lead generation and conversion optimization • Worked closely with clients on long-term growth plans • Reduced churn through proactive account management
R

B2B Strategy Manager

Reach SupremeJul 2023 - Feb 2024 • 8 mos
R

Customer Success Manager

Reach SupremeMar 2022 - Jul 2023 • 1 yr 5 mos• Led onboarding of new B2B clients • Ensured platform and campaign adoption • Handled renewals and contract extensions • Solved escalations and complex client issues • Maintained high customer satisfaction
A

Customer Service Representative

Anfi GroupJan 2019 - Mar 2022 • 3 yrs 3 mos
A

Logistic Manager

Albertrans BVBAOct 2017 - Dec 2018 • 1 yr 3 mos
V

Event Coordinator

VZW Antwerp DinerSep 2012 - Jan 2018 • 5 yrs 5 mos
I

General banker

INGJan 2015 - Oct 2017 • 2 yrs 10 mos
V

Coördinator

VZW Antwerp DinerSep 2011 - Jan 2012 • 5 mos

Education

K

Karel de Grote-Hogeschool

Bachelor Business Management, International Business2009 - 2013
K

Koninklijk antheneum Malle

Aso, Economie-moderne talen2002 - 2009

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Senior Customer Success Manager | B2B SaaS & Startups | Retention, Expansion & Long-Term Client Growth | Remote
I am a Customer Success professional with 5+ years of experience supporting B2B clients in SaaS, digital services, and growth-focused companies. My strength lies in building long-term client relationships that translate into retention, expansion, and predictable revenue. Across my career, I have worked closely with founders, sales teams, and product teams to ensure customers achieve real, measurable results. What I bring to companies: • Strong onboarding and adoption processes • Proactive account management • Churn reduction and retention strategy • Upsell and expansion support • Clear communication with technical and non-technical stakeholders • Structured feedback loops between customers and product teams. I have supported international clients across Europe in English, French, Dutch, and German. I value clarity, ownership, and long-term partnerships. My goal is always the same: help customers succeed so the business can scale.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Aljosja are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Aljosja B.

Customer Success Manager
Sales & Business Development Manager
Field Sales & Marketing Representative
Bansko, Blagoevgrad Province, BG
Onboarding
Outbound Sales
Lead Generation
Management Consulting
CRM
Management
Business Development
Business Strategy
B2B Marketing
Sales
Training
Customer Experience
Customer Relationship Management
Available for hire fromNegotiable
Contracts

Work History

A

Founder & Growth Consultant

ASBM - Grow your BusinessProvided strategic support to SMEs in lead generation, CRM, and customer retention
L

Customer Success Manager

LanzcapeSep 2025 - Jan 2026 • 5 mosCustomer Success & Client Management for a public affairs SaaS platform. • Managed onboarding and adoption for new clients • Supported clients in using monitoring and reporting tools • Acted as main point of contact for key accounts • Collected product feedback and relayed it to development
R

Senior B2B Strategy Manager

Reach SupremeFeb 2024 - Apr 2025 • 1 yr 3 mosB2B growth and customer success leadership. • Managed strategic client portfolios • Improved campaign performance and client ROI • Supported lead generation and conversion optimization • Worked closely with clients on long-term growth plans • Reduced churn through proactive account management
R

B2B Strategy Manager

Reach SupremeJul 2023 - Feb 2024 • 8 mos
R

Customer Success Manager

Reach SupremeMar 2022 - Jul 2023 • 1 yr 5 mos• Led onboarding of new B2B clients • Ensured platform and campaign adoption • Handled renewals and contract extensions • Solved escalations and complex client issues • Maintained high customer satisfaction
A

Customer Service Representative

Anfi GroupJan 2019 - Mar 2022 • 3 yrs 3 mos
A

Logistic Manager

Albertrans BVBAOct 2017 - Dec 2018 • 1 yr 3 mos
V

Event Coordinator

VZW Antwerp DinerSep 2012 - Jan 2018 • 5 yrs 5 mos
I

General banker

INGJan 2015 - Oct 2017 • 2 yrs 10 mos
V

Coördinator

VZW Antwerp DinerSep 2011 - Jan 2012 • 5 mos

Education

K

Karel de Grote-Hogeschool

Bachelor Business Management, International Business2009 - 2013
K

Koninklijk antheneum Malle

Aso, Economie-moderne talen2002 - 2009

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.