Top Talent like Christine are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Christine Marqua

Operations Manager
Available for hire fromNegotiable
Contracts
Localization Program Manager | Empathetic Problem-Solver & Data Geek
Results-driven Program Manager with demonstrated experience in operations management within the localization industry, driving process and organizational efficiency and optimization. Highly skilled with vendor management, content and documentation, project management, localization, testing and quality assurance. Creative problem solver ready to tackle any localization project!

Work History

C

Globalization and Localization Content Specialist

Cash AppJan 2022 - Mar 2024 • 2 yrs 3 mos
T

Project Manager, Localization

Terumo Blood and Cell TechnologiesAug 2021 - Jan 2022 • 6 mos
C

Layoff/position eliminated

Career BreakOct 2020 - Jul 2021 • 10 mos
N

Translations Manager

NAVEX GlobalMar 2019 - Oct 2020 • 1 yr 8 mos-Slashed localization costs 15% by renegotiating pricing and fees, while ensuring the continuation and enhancements of services -Created functional and technical documentation to enable scalable, repeatable processes for stakeholders across the organization -Increased global efficiency by consolidating duplicate efforts, streamlining workflows and implementing industry-standard best practices -Aligned services and content types to optimize quality output and cost consciousness -Resolved internal and external quality concerns by consulting with experts within cross-functional teams
W

Client Program Manager

WelocalizeNov 2018 - Mar 2019 • 5 mos-Owned relationships with high-tech customers at the program level, collaborating with cross-functional teams to measurably improve customer satisfaction while balancing quality, profitability and team health -Increased customer retention by building improved onboarding plan, enabling smooth ramp up and reducing time-to-value for internal and external stakeholders -Partnered with internal quality and talent management teams to design client-specific language quality programs using industry-standard models (TAUS, DQF-MQM) -Streamlined TMS tools and APIs for optimal workflows for initial implementations as well as improving and problem-solving within existing and mature ecosystems -In a management capacity, supported team members with a keen focus on aspects that highlighted team strengths and improved day to day satisfaction
W

Senior Project Manager

WelocalizeNov 2011 - Nov 2018 • 7 yrs 1 mo-Managed localization projects from end to end, working with cross-functional teams and talent to deliver high quality product to stakeholders -Presented regular reports and optimized KPIs as indicated by the company and the customer -Drove development of tools and processes which focus on quality and efficiency in all aspects of delivery -Managed budget to actual reporting at the project level, ensuring all finance systems data is accurate and current -Mentored new PMs, created customer-specific training plans and created feedback loop for future training improvements
W

User Assistance Project Manager

webOSJul 2010 - Oct 2011 • 1 yr 4 mos-Developed a custom implementation of web-based on-device support content system -Produced multimedia support content including live in-studio video to improve end user self-support experience -Reduced support call volume and costs by expanding capabilities for users to access self-service support -Managed development of product-specific multilingual user documentation from creation to product launch -Coordinated with legal and other departments to ensure proper warranty and compliance content was shipped with products -Point of contact for setup and troubleshooting of technical issues with hardware and software products Managed bug triage and workflow in JIRA
H

Documentation and Localization Specialist

HPFeb 2009 - Jul 2010 • 1 yr 6 mos-Managed end-to-end development of product-specific user documentation -Reduced cost and effort by leveraging burgeoning centralized localization processes -Oversaw internal and external translation teams to ensure exceptional quality -Collaborated with cross-functional engineering and marketing teams throughout product development cycle to maximize end user engagement -Managed design teams in implementing innovative physical and digital designs for user documentation
L

Project Coordinator

LUZ, Inc.Apr 2008 - Feb 2009 • 11 mos-Managed complex localization projects from translation to desktop publishing to delivery -Exceeded service expectations for clients in the life sciences industry -Built strong relationships with internal stakeholders as well as linguists and translation suppliers
U

Senior Computer Room Consultant

UC Davis Computer LabsJan 2006 - Mar 2008 • 2 yrs 3 mos

Education

U

University of California, Davis

Bachelor of Arts, French, Linguistics2004 - 2008
U

Udacity

Nanodegree, Business Analytics2021
M

Mediterranean Center for Arts and Sciences

Italian Studies2007

Similar Pangeans

Raman G K

Senior Project Manager with 12+ years in Localization Industry | Skilled in Localization Engineering, QA & Project Management | Driven by a deep passion for languages and cross-cultural communication.
Project Management • Operations Management • Quality Assurance • 12 years of exp. • Chennai, TN, IN

Gabriel Balog

Experienced Project Manager & Product Owner | Agile Expertise
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Beatriz Martinez

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Fama Seck

Sales Operations
Sales Operations • Social Media Marketing • Customer Success • 9 years of exp. • Dakar, Dakar Region, SN

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Localization Program Manager | Empathetic Problem-Solver & Data Geek
Results-driven Program Manager with demonstrated experience in operations management within the localization industry, driving process and organizational efficiency and optimization. Highly skilled with vendor management, content and documentation, project management, localization, testing and quality assurance. Creative problem solver ready to tackle any localization project!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Raman G K

Senior Project Manager with 12+ years in Localization Industry | Skilled in Localization Engineering, QA & Project Management | Driven by a deep passion for languages and cross-cultural communication.
Project Management • Operations Management • Quality Assurance • 12 years of exp. • Chennai, TN, IN

Gabriel Balog

Experienced Project Manager & Product Owner | Agile Expertise
Project Management • Product Management • 5 years of exp. • Cluj-Napoca, CJ, RO

Beatriz Martinez

Tasks Masters Team Member | Sales Manager for ShoulderSink | Key account Executive for V-Spoilers
Sales & Business Development • 2 years of exp. • Paris, Île-de-France, FR

Fama Seck

Sales Operations
Sales Operations • Social Media Marketing • Customer Success • 9 years of exp. • Dakar, Dakar Region, SN

Top Talent like Christine are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Christine Marqua

Operations Manager
Available for hire fromNegotiable
Contracts

Work History

C

Globalization and Localization Content Specialist

Cash AppJan 2022 - Mar 2024 • 2 yrs 3 mos
T

Project Manager, Localization

Terumo Blood and Cell TechnologiesAug 2021 - Jan 2022 • 6 mos
C

Layoff/position eliminated

Career BreakOct 2020 - Jul 2021 • 10 mos
N

Translations Manager

NAVEX GlobalMar 2019 - Oct 2020 • 1 yr 8 mos-Slashed localization costs 15% by renegotiating pricing and fees, while ensuring the continuation and enhancements of services -Created functional and technical documentation to enable scalable, repeatable processes for stakeholders across the organization -Increased global efficiency by consolidating duplicate efforts, streamlining workflows and implementing industry-standard best practices -Aligned services and content types to optimize quality output and cost consciousness -Resolved internal and external quality concerns by consulting with experts within cross-functional teams
W

Client Program Manager

WelocalizeNov 2018 - Mar 2019 • 5 mos-Owned relationships with high-tech customers at the program level, collaborating with cross-functional teams to measurably improve customer satisfaction while balancing quality, profitability and team health -Increased customer retention by building improved onboarding plan, enabling smooth ramp up and reducing time-to-value for internal and external stakeholders -Partnered with internal quality and talent management teams to design client-specific language quality programs using industry-standard models (TAUS, DQF-MQM) -Streamlined TMS tools and APIs for optimal workflows for initial implementations as well as improving and problem-solving within existing and mature ecosystems -In a management capacity, supported team members with a keen focus on aspects that highlighted team strengths and improved day to day satisfaction
W

Senior Project Manager

WelocalizeNov 2011 - Nov 2018 • 7 yrs 1 mo-Managed localization projects from end to end, working with cross-functional teams and talent to deliver high quality product to stakeholders -Presented regular reports and optimized KPIs as indicated by the company and the customer -Drove development of tools and processes which focus on quality and efficiency in all aspects of delivery -Managed budget to actual reporting at the project level, ensuring all finance systems data is accurate and current -Mentored new PMs, created customer-specific training plans and created feedback loop for future training improvements
W

User Assistance Project Manager

webOSJul 2010 - Oct 2011 • 1 yr 4 mos-Developed a custom implementation of web-based on-device support content system -Produced multimedia support content including live in-studio video to improve end user self-support experience -Reduced support call volume and costs by expanding capabilities for users to access self-service support -Managed development of product-specific multilingual user documentation from creation to product launch -Coordinated with legal and other departments to ensure proper warranty and compliance content was shipped with products -Point of contact for setup and troubleshooting of technical issues with hardware and software products Managed bug triage and workflow in JIRA
H

Documentation and Localization Specialist

HPFeb 2009 - Jul 2010 • 1 yr 6 mos-Managed end-to-end development of product-specific user documentation -Reduced cost and effort by leveraging burgeoning centralized localization processes -Oversaw internal and external translation teams to ensure exceptional quality -Collaborated with cross-functional engineering and marketing teams throughout product development cycle to maximize end user engagement -Managed design teams in implementing innovative physical and digital designs for user documentation
L

Project Coordinator

LUZ, Inc.Apr 2008 - Feb 2009 • 11 mos-Managed complex localization projects from translation to desktop publishing to delivery -Exceeded service expectations for clients in the life sciences industry -Built strong relationships with internal stakeholders as well as linguists and translation suppliers
U

Senior Computer Room Consultant

UC Davis Computer LabsJan 2006 - Mar 2008 • 2 yrs 3 mos

Education

U

University of California, Davis

Bachelor of Arts, French, Linguistics2004 - 2008
U

Udacity

Nanodegree, Business Analytics2021
M

Mediterranean Center for Arts and Sciences

Italian Studies2007

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.