Top Talent like Chrystie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Chrystie K.

Customer Success Manager • Project Manager • Community Manager • Aurora, IL, US
Tableau
PowerBI
Data Analysis
Microsoft Excel
Google Sheets
Pitch Decks
Presentation Design
Available for hire fromNegotiable
Contracts
Dynamic Customer Success Manager Specializing in Product Adoption and Customer Retention
As a dynamic and strategic Customer Success Manager with over 6 years of experience, I excel in optimizing product adoption and driving customer retention. With a proven track record in training, implementation, and managing large-scale projects, I bring a unique blend of strategic planning, relationship building, and creative problem-solving to the table. I am eager to leverage my skills in a leadership role within a large enterprise, where I can contribute to growth and success through innovative customer success strategies. Additionally, I have experience in real estate and product management, which enhances my ability to adapt and contribute across various industries.

Work History

L

Customer Success Manager

Locusview
P

Customer Success Manager

project44Jun 2022 - May 2023 • 1 yr
L

Implementation Specialist

LocusviewMar 2021 - Jun 2022 • 1 yr 4 mos
F

Customer Success/Implementation Project Manager

Flinn Scientific, Inc.Sep 2019 - Mar 2021 • 1 yr 7 mosResponsible for supporting customers, tracking customer engagement, monitoring product usage, and reporting on all customer analytics. Defined clear targets and objectives and communicated them to team members. Managed senior-level personnel in marketing and sales. Achieved a 35% increase in customer retention through analytical utilization reports. Conducted training and mentored team members. Exceeded annual goals with a client renewal rate above 85% for over 100 Enterprise Accounts. Improved client satisfaction by 45% through changes to the client onboarding process. Conducted online training sessions for new clients and led the onboarding process to ensure a 100% product activation success rate.
F

Associate Product Manager

Flinn Scientific, Inc.Apr 2018 - Oct 2019 • 1 yr 7 mosOptimized email campaigns to increase open and click-through rates by 45%. Analyzed customer data and communicated insights to stakeholders. Oversaw the preparation of marketing materials. Worked with product development teams to enhance products. Conducted market research to identify new opportunities. Analyzed metrics to assist in Product Lifecycle Management.
B

Real Estate Broker Associate

Baird & WarnerJun 2014 - Dec 2019 • 5 yrs 7 mosCoordinated property advertisements and maintained files on active properties. Improved profitability and developed pipeline using multiple marketing channels. Conducted market analysis and managed real estate transactions from initiation to closing. Negotiated property deals and ensured adherence to leases and contracts.

Education

U

University of Bridgeport

2002 - 2004

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Panayiota Breanna Goins

Customer Success Manager with Expertise in SaaS Solutions
Recruitment • Customer Success • Product Marketing • 5 years of exp. • Cocoa, FL, US

Aderinola Karunwi

Customer success leader with experience driving team collaboration, project management, and IT support to deliver exceptional customer outcomes.
Customer Success • Product Management • Operations Management • 15 years of exp. • Bowie, MD, US

Erika Banks

Project Manager|Customer Success Manager Account Manager |specializing in project success and efficient problem-solving
Brand Partnership • Project Management • Customer Success • 3 years of exp. • Dayton, OH, US

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Dynamic Customer Success Manager Specializing in Product Adoption and Customer Retention
As a dynamic and strategic Customer Success Manager with over 6 years of experience, I excel in optimizing product adoption and driving customer retention. With a proven track record in training, implementation, and managing large-scale projects, I bring a unique blend of strategic planning, relationship building, and creative problem-solving to the table. I am eager to leverage my skills in a leadership role within a large enterprise, where I can contribute to growth and success through innovative customer success strategies. Additionally, I have experience in real estate and product management, which enhances my ability to adapt and contribute across various industries.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Panayiota Breanna Goins

Customer Success Manager with Expertise in SaaS Solutions
Recruitment • Customer Success • Product Marketing • 5 years of exp. • Cocoa, FL, US

Aderinola Karunwi

Customer success leader with experience driving team collaboration, project management, and IT support to deliver exceptional customer outcomes.
Customer Success • Product Management • Operations Management • 15 years of exp. • Bowie, MD, US

Erika Banks

Project Manager|Customer Success Manager Account Manager |specializing in project success and efficient problem-solving
Brand Partnership • Project Management • Customer Success • 3 years of exp. • Dayton, OH, US

Top Talent like Chrystie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Chrystie K.

Customer Success Manager • Project Manager • Community Manager • Aurora, IL, US
Tableau
PowerBI
Data Analysis
Microsoft Excel
Google Sheets
Pitch Decks
Presentation Design
Available for hire fromNegotiable
Contracts

Work History

L

Customer Success Manager

Locusview
P

Customer Success Manager

project44Jun 2022 - May 2023 • 1 yr
L

Implementation Specialist

LocusviewMar 2021 - Jun 2022 • 1 yr 4 mos
F

Customer Success/Implementation Project Manager

Flinn Scientific, Inc.Sep 2019 - Mar 2021 • 1 yr 7 mosResponsible for supporting customers, tracking customer engagement, monitoring product usage, and reporting on all customer analytics. Defined clear targets and objectives and communicated them to team members. Managed senior-level personnel in marketing and sales. Achieved a 35% increase in customer retention through analytical utilization reports. Conducted training and mentored team members. Exceeded annual goals with a client renewal rate above 85% for over 100 Enterprise Accounts. Improved client satisfaction by 45% through changes to the client onboarding process. Conducted online training sessions for new clients and led the onboarding process to ensure a 100% product activation success rate.
F

Associate Product Manager

Flinn Scientific, Inc.Apr 2018 - Oct 2019 • 1 yr 7 mosOptimized email campaigns to increase open and click-through rates by 45%. Analyzed customer data and communicated insights to stakeholders. Oversaw the preparation of marketing materials. Worked with product development teams to enhance products. Conducted market research to identify new opportunities. Analyzed metrics to assist in Product Lifecycle Management.
B

Real Estate Broker Associate

Baird & WarnerJun 2014 - Dec 2019 • 5 yrs 7 mosCoordinated property advertisements and maintained files on active properties. Improved profitability and developed pipeline using multiple marketing channels. Conducted market analysis and managed real estate transactions from initiation to closing. Negotiated property deals and ensured adherence to leases and contracts.

Education

U

University of Bridgeport

2002 - 2004

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.