Ciara Walls
Customer Success and Operations Leader Specializing in Seamless Client Experiences
I’m a client-focused professional with a strong background in hospitality, travel, and relationship management; passionate about creating meaningful, seamless experiences for people around the world. For the past year, I’ve managed operations and guest experience at a boutique hostel in Guatemala, leading a diverse team, improving booking and communication systems, and ensuring travelers from 30+ countries felt at home. Before that, I worked in Sales, Account Management, and Customer Success: roles that sharpened my ability to build trust, solve problems quickly, and strengthen client relationships. I thrive in fast-paced, multicultural environments where communication and adaptability matter. Whether optimizing workflows, managing accounts, or designing experiences that leave a lasting impression, I bring both structure and empathy to the table. I’m also the creator of SonderLust, a travel and storytelling brand centered on slow travel and cultural connection: a creative outlet that keeps me curious and globally minded. Core strengths: Client & Customer Experience, Account & Relationship Management, Cross-Cultural Communication, Operational Efficiency & Organization, Empathy-driven Leadership. If you’re looking for someone who can merge creativity, organization, and genuine human connection to grow your brand or client relationships, let’s connect!
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Elana Rapaich
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Sales and Operations Expert | Team LeaderTalk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Customer Success and Operations Leader Specializing in Seamless Client Experiences
I’m a client-focused professional with a strong background in hospitality, travel, and relationship management; passionate about creating meaningful, seamless experiences for people around the world. For the past year, I’ve managed operations and guest experience at a boutique hostel in Guatemala, leading a diverse team, improving booking and communication systems, and ensuring travelers from 30+ countries felt at home. Before that, I worked in Sales, Account Management, and Customer Success: roles that sharpened my ability to build trust, solve problems quickly, and strengthen client relationships. I thrive in fast-paced, multicultural environments where communication and adaptability matter. Whether optimizing workflows, managing accounts, or designing experiences that leave a lasting impression, I bring both structure and empathy to the table. I’m also the creator of SonderLust, a travel and storytelling brand centered on slow travel and cultural connection: a creative outlet that keeps me curious and globally minded. Core strengths: Client & Customer Experience, Account & Relationship Management, Cross-Cultural Communication, Operational Efficiency & Organization, Empathy-driven Leadership. If you’re looking for someone who can merge creativity, organization, and genuine human connection to grow your brand or client relationships, let’s connect!
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Similar Pangeans
Elana Rapaich
Customer Success, Sales, and Provider Partnerships Specialist in Health TechTara Makras
Client Champion | Customer Success | Account Management | Operations Specialist in Healthcare and Ed-TechDanyelle Daniels
Innovative Client Success Manager and Project ManagerMahammed Karayim
Sales and Operations Expert | Team LeaderCiara Walls
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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