Top Talent like Crystal are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Crystal Gomez

Sales Operations Manager • Sales Strategy Manager • Data Analyst • SF, CA, US
Leadership
Partnership Management
Marketing Strategy
Financials
Zoho CRM
LinkedIn
Lead Generation
Forecasting
Strategy & Business Development
SaaS
Management
Business Strategy
Growth Hacking
HubSpot
Onboarding
Diversity, Equity, & Inclusion (DEI)
Business Operations
Prospecting
Outbound Sales
Business Development
Sales Management
CRM
Salesforce
Available for hire fromNegotiable
Contracts
Full-Time Roles
Revenue Operations | Strategy | Leadership | Technology | Diversity & Inclusion | GTM |
10+ years of experience optimizing revenue-generating processes, managing sales operations and enablement, analyzing revenue performance, collaborating cross-functionally, overseeing revenue systems, improving processes, and measuring performance. Developed and implemented GTM strategies to drive sales growth and increase customer satisfaction. I strategize and plan revenue growth, manage sales operations and enablement, analyze revenue performance, collaborate cross-functionally, oversee the sales tech systems, improve processes, and measure performance. I leverage my Salesforce certification and expertise to optimize the sales tech stack and provide actionable insights and context to drive revenue growth. I also have a strong operations acumen that helps me streamline processes, identify cost-cutting opportunities, and implement improved business processes that clear the path for discovering new revenue channels. As a leader and coach, I understand the importance of assembling and developing diverse and high-performing teams that deliver results. I am motivated and energized by executing actionable plans that have a measurable impact on the bottom line. I am also a passionate advocate for diversity and inclusion, and I am committed to leveraging technology to make life better for all. Being a first-generation Latina woman, I am acutely aware of the underrepresentation of diverse groups in tech and leadership roles. This awareness fuels my desire to break down barriers and inspire others to achieve their full potential.

Projects

Revamp Sales Process

I revamped the sales process and incorporated the MEDDPICC methodology, I undertook the following steps: Assessment and Strategy Development: Reviewed the existing sales process and identified areas needing improvement. Defined objectives for the new process, such as improved qualification and alignment with customer needs. Integration of MEDDPICC: Introduced the MEDDPICC framework (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion, Competition) to enhance deal qualification and sales strategy. Process Mapping and Role Definition: Mapped out the sales stages with MEDDPICC elements integrated into each step. Clearly defined roles and responsibilities for the sales team to align with the new methodology. Training and Implementation: Conducted training sessions to educate the sales team on MEDDPICC principles and their application in daily activities. Launched the revamped process, providing ongoing support and monitoring to ensure successful adoption and optimization.See More

Work History

Z

Director of Sales Operations

Zone & CoApr 2024 - Jul 2024 • 4 mosDirected sales operations, likely contributing to the optimization of sales processes, management of sales technology stack, and alignment of sales strategies with company goals.
S

Revenue Operations

SplitNov 2020 - Apr 2024 • 3 yrs 6 mosOptimized the revenue-generating processes of the sales team. Worked cross-functionally with sales, marketing, finance, and customer success teams to align their strategies and tactics with the overall revenue goals of the company. Key responsibilities included sales process optimization, sales tech stack management, data management and analysis, marketing and sales alignment, and sales enablement.
E

Director of Sales Operations

Evergent, Inc.Aug 2017 - Jul 2020 • 3 yrsDirected global sales operations of a fast-growing cloud-based company. Managed new business development, territory planning, RFI/RFP lifecycles, and sales strategy development. Built custom objects and tailored the Salesforce (SFDC) architecture and Hubspot to fit business needs. Leveraged market insights to establish go-to-market strategies and trained and onboarded a global sales team to achieve aggressive sales targets.
G

PS Business Operations Manager

Guidewire SoftwareNov 2016 - Aug 2017 • 10 mosDirected activities for a global, cross-functional team for a software publisher offering an industry platform for property and casualty insurance carriers. Formulated and executed the contract management and program administration requirements. Provided coaching and mentoring for new hires and practiced continuous improvement throughout all functions seeking to increase team efficiencies using technology and other streamlined events.
G

Sr. Support Operations Specialist

Guidewire SoftwareSep 2015 - Nov 2016 • 1 yr 3 mosAccountable for system administration within Oracle RightNow and providing technical support by customizing SharePoint functionality and built-in workflows to streamline and improve functional business processes. Set up automatic reporting features that gave insight to customer relationship status at any given point in time and balanced project scheduling activities for three active, high-profile initiatives with parallel milestones.

Education

G

Golden Gate University

Bachelor's Degree, Management2010 - 2011
S

Skyline College

Associate's Degree, University Studies2004 - 2007
S

Skyline College

Associate's Degree, Business Administration2004 - 2007
S

San Francisco State University

Associate's Degree, Information Systems2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Revenue Operations | Strategy | Leadership | Technology | Diversity & Inclusion | GTM |
10+ years of experience optimizing revenue-generating processes, managing sales operations and enablement, analyzing revenue performance, collaborating cross-functionally, overseeing revenue systems, improving processes, and measuring performance. Developed and implemented GTM strategies to drive sales growth and increase customer satisfaction. I strategize and plan revenue growth, manage sales operations and enablement, analyze revenue performance, collaborate cross-functionally, oversee the sales tech systems, improve processes, and measure performance. I leverage my Salesforce certification and expertise to optimize the sales tech stack and provide actionable insights and context to drive revenue growth. I also have a strong operations acumen that helps me streamline processes, identify cost-cutting opportunities, and implement improved business processes that clear the path for discovering new revenue channels. As a leader and coach, I understand the importance of assembling and developing diverse and high-performing teams that deliver results. I am motivated and energized by executing actionable plans that have a measurable impact on the bottom line. I am also a passionate advocate for diversity and inclusion, and I am committed to leveraging technology to make life better for all. Being a first-generation Latina woman, I am acutely aware of the underrepresentation of diverse groups in tech and leadership roles. This awareness fuels my desire to break down barriers and inspire others to achieve their full potential.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Crystal are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Crystal Gomez

Sales Operations Manager • Sales Strategy Manager • Data Analyst • SF, CA, US
Leadership
Partnership Management
Marketing Strategy
Financials
Zoho CRM
LinkedIn
Lead Generation
Forecasting
Strategy & Business Development
SaaS
Management
Business Strategy
Growth Hacking
HubSpot
Onboarding
Diversity, Equity, & Inclusion (DEI)
Business Operations
Prospecting
Outbound Sales
Business Development
Sales Management
CRM
Salesforce
Available for hire fromNegotiable
Contracts
Full-Time Roles

Projects

Revamp Sales Process

I revamped the sales process and incorporated the MEDDPICC methodology, I undertook the following steps: Assessment and Strategy Development: Reviewed the existing sales process and identified areas needing improvement. Defined objectives for the new process, such as improved qualification and alignment with customer needs. Integration of MEDDPICC: Introduced the MEDDPICC framework (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion, Competition) to enhance deal qualification and sales strategy. Process Mapping and Role Definition: Mapped out the sales stages with MEDDPICC elements integrated into each step. Clearly defined roles and responsibilities for the sales team to align with the new methodology. Training and Implementation: Conducted training sessions to educate the sales team on MEDDPICC principles and their application in daily activities. Launched the revamped process, providing ongoing support and monitoring to ensure successful adoption and optimization.

Work History

Z

Director of Sales Operations

Zone & CoApr 2024 - Jul 2024 • 4 mosDirected sales operations, likely contributing to the optimization of sales processes, management of sales technology stack, and alignment of sales strategies with company goals.
S

Revenue Operations

SplitNov 2020 - Apr 2024 • 3 yrs 6 mosOptimized the revenue-generating processes of the sales team. Worked cross-functionally with sales, marketing, finance, and customer success teams to align their strategies and tactics with the overall revenue goals of the company. Key responsibilities included sales process optimization, sales tech stack management, data management and analysis, marketing and sales alignment, and sales enablement.
E

Director of Sales Operations

Evergent, Inc.Aug 2017 - Jul 2020 • 3 yrsDirected global sales operations of a fast-growing cloud-based company. Managed new business development, territory planning, RFI/RFP lifecycles, and sales strategy development. Built custom objects and tailored the Salesforce (SFDC) architecture and Hubspot to fit business needs. Leveraged market insights to establish go-to-market strategies and trained and onboarded a global sales team to achieve aggressive sales targets.
G

PS Business Operations Manager

Guidewire SoftwareNov 2016 - Aug 2017 • 10 mosDirected activities for a global, cross-functional team for a software publisher offering an industry platform for property and casualty insurance carriers. Formulated and executed the contract management and program administration requirements. Provided coaching and mentoring for new hires and practiced continuous improvement throughout all functions seeking to increase team efficiencies using technology and other streamlined events.
G

Sr. Support Operations Specialist

Guidewire SoftwareSep 2015 - Nov 2016 • 1 yr 3 mosAccountable for system administration within Oracle RightNow and providing technical support by customizing SharePoint functionality and built-in workflows to streamline and improve functional business processes. Set up automatic reporting features that gave insight to customer relationship status at any given point in time and balanced project scheduling activities for three active, high-profile initiatives with parallel milestones.

Education

G

Golden Gate University

Bachelor's Degree, Management2010 - 2011
S

Skyline College

Associate's Degree, University Studies2004 - 2007
S

Skyline College

Associate's Degree, Business Administration2004 - 2007
S

San Francisco State University

Associate's Degree, Information Systems2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.