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Jaksen Charles

UX Designer • Syracuse, NY, US
Available for hire fromNegotiable
Contracts
Experienced Product Designer and Experience Architect
Graduating from Syracuse University with a Bachelor of Industrial Design, I have honed my skills in Industrial & Interaction Design. My professional journey includes roles such as Experience Architect at Dow Jones, where I led design efforts for Editorial Tools CMS, and Product Designer at 360Learning, where I significantly increased dashboard data usage and engagement on learning needs. As a Product Design Intern at Meta, I created visual designs and prototypes for platform navigation and collaborated with cross-functional teams. My dedication to excellence extends to my service as a Combat Engineer in the U.S. Army Reserve. These experiences have equipped me with a diverse skill set, from user research and usability testing to design system implementation. I am passionate about creating intuitive interfaces and driving user engagement through thoughtful design strategies.

Work History

D

Experience Architect

Dow JonesAug 2022 - Mar 2024 • 1 yr 8 mos- Lead design efforts for Dow Jones' Editorial Tools CMS (Chartlos, Live Coverage, and Image Manager), conducting 20+ research sessions and shipping 80+ design features, resulting in significant improvements in image management and breaking news live coverage. Collaborate cross-functionally to optimize user experience through user research, usability testing, and design system implementation, ensuring intuitive interfaces, positive user feedback, and efficient development of the Newsroom tools. Spearhead the design strategy for the Image Manager tool, enabling seamless uploading, management and publishing of journalistic photography contributing to increased user engagement and expanded audience reach.
3

Product Designer

360LearningAug 2021 - Jul 2022 • 1 yr- Increased usage of dashboard data from managers by 295% by redefining the data visualization experience across the platform with updated UI design patterns. Generated greater engagement on learning needs across the platform by 152% by creating better visibility throughout the homepage with minimal miniview card designs. Delivered 20+ new feature designs between 2 different squads over the course of 6 months resulting in a 300% increase in the use of learning needs YoY.
M

Product Design Intern

MetaJun 2020 - Aug 2020 • 3 mos- Created visual designs, prototypes, & style guidelines for the platforms navigation. Drafted the first frameworks for the CRM navigation that could scale with future designs. Designed and implemented a call system into the CRM for thousands of Marketing Experts. Collaborated with 20+ managers, engineers, researchers, and other positions across multiple cross-functional teams.
U

Combat Engineer

U.S. Army ReserveJul 2016 - Mar 2018 • 1 yr 9 mos

Education

S

Syracuse University

Bachelor of Industrial Design, Industrial & Interaction Design2016 - 2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Product Designer and Experience Architect
Graduating from Syracuse University with a Bachelor of Industrial Design, I have honed my skills in Industrial & Interaction Design. My professional journey includes roles such as Experience Architect at Dow Jones, where I led design efforts for Editorial Tools CMS, and Product Designer at 360Learning, where I significantly increased dashboard data usage and engagement on learning needs. As a Product Design Intern at Meta, I created visual designs and prototypes for platform navigation and collaborated with cross-functional teams. My dedication to excellence extends to my service as a Combat Engineer in the U.S. Army Reserve. These experiences have equipped me with a diverse skill set, from user research and usability testing to design system implementation. I am passionate about creating intuitive interfaces and driving user engagement through thoughtful design strategies.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Jaksen's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Jaksen Charles

UX Designer • Syracuse, NY, US
Available for hire fromNegotiable
Contracts

Work History

D

Experience Architect

Dow JonesAug 2022 - Mar 2024 • 1 yr 8 mos- Lead design efforts for Dow Jones' Editorial Tools CMS (Chartlos, Live Coverage, and Image Manager), conducting 20+ research sessions and shipping 80+ design features, resulting in significant improvements in image management and breaking news live coverage. Collaborate cross-functionally to optimize user experience through user research, usability testing, and design system implementation, ensuring intuitive interfaces, positive user feedback, and efficient development of the Newsroom tools. Spearhead the design strategy for the Image Manager tool, enabling seamless uploading, management and publishing of journalistic photography contributing to increased user engagement and expanded audience reach.
3

Product Designer

360LearningAug 2021 - Jul 2022 • 1 yr- Increased usage of dashboard data from managers by 295% by redefining the data visualization experience across the platform with updated UI design patterns. Generated greater engagement on learning needs across the platform by 152% by creating better visibility throughout the homepage with minimal miniview card designs. Delivered 20+ new feature designs between 2 different squads over the course of 6 months resulting in a 300% increase in the use of learning needs YoY.
M

Product Design Intern

MetaJun 2020 - Aug 2020 • 3 mos- Created visual designs, prototypes, & style guidelines for the platforms navigation. Drafted the first frameworks for the CRM navigation that could scale with future designs. Designed and implemented a call system into the CRM for thousands of Marketing Experts. Collaborated with 20+ managers, engineers, researchers, and other positions across multiple cross-functional teams.
U

Combat Engineer

U.S. Army ReserveJul 2016 - Mar 2018 • 1 yr 9 mos

Education

S

Syracuse University

Bachelor of Industrial Design, Industrial & Interaction Design2016 - 2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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