Jessica Wu

Jessica Wu Designs•Responsible for 3 mobile apps, 2 web applications and eCommerce solutions for clients by conducting user research and analyzing data analytics. • Led design projects through the product development process from initial concept to launch. • Communicated design ideas to developers to validate design direction and ensured WCAG 2.1 AA compliance.

UX/UI Designer

48in48Oct 2022 - Oct 2022 • 1 mo• Presented 2 UI (lo-fi and hi-fi) mockups and prototypes of website and mobile for the nonprofit, My Second Chance. • Delivered 3 project strategy goals by collaborating with project management and engineering team. • Fulfilled 2 key business requirements and technical constraints after leading two 3hr workshops/ideation sessions to design solutions.

Designer

Saddleback Church• Designed 50+ digital assets(banners, social media graphics, landing pages) for an online community group of 10.3k members to boost client engagement by 32%. • Established design guidelines using Figma specific to the brand's intended style and tone. • Targeted different audiences by translating various style requests into creative design assets.

Technical Support Specialist

Tandem Diabetes CareApr 2020 - Jan 2021 • 9 mos• Provided front-line customer support by troubleshooting for hardware defect or infusion set failure • Identified issues with mobile app including incorrect pairing codes or incompatible software • Documented all calls and interactions in CRM system in accordance with quality assurance and HIPAA guidelines

UX/UI Designer

Naked DevelopmentCollaborated with a cross-functional team to successfully deliver 10 mobile apps and websites for diverse clients Spearheaded the design and prototyping of low to medium fidelity wireframes and analytics dashboards Developed and implemented strategic marketing initiatives for app stores screens leading to 65% increase in user engagement

Education

University of California, San Diego

Bachelor's Degree, Biology

Designlab UX Academy

Certification, UX/UI Design

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