Top Talent like Lindsay are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Lindsay John

Sales Operations Manager • Customer Success Manager • Operations Manager • Pinehurst, NC, US
Leadership
Process Optimization
Process Improvement
HubSpot
Customer Experience
Public Speaking
Onboarding
Training
Customer Relationship Management
CRM
Sales Management
Available for hire fromNegotiable
Contracts
Alignment Strategist 🔧 I align leadership and systems so founders can scale with clarity, ease, and Supered-powered efficiency.
Hi, I’m Lindsay — I run an alignment agency for founders and executive teams who want their business to scale without draining their soul (or their ops). I help you get clear on who you are as a leader, how you naturally sell, and what kind of brand actually feels aligned — all using your birth chart, Human Design, and real-world business strategy. Once you’re aligned internally, we streamline your backend. I audit your systems, clean up your process, and implement Supered to make training and documentation actually work in real life — not just on slides. Because when your leadership and systems are synced, everything flows. Offerings: ✨ Personal Alignment Intensives — for founders + execs ready to own their voice, workflow, and brand 🛠 Fractional Systems Consultant — Supered implementation + operational cleanup 🎤 Speaking & Workshops — how to sell, create a personal brand and scale in alignment with who you actually are

Work History

L

Owner + Founder

Lion & ElmAt Lion & Elm, I lead with strategy, structure, and soul. As the founder, I build enablement systems that actually enable - from sales onboarding to CRM optimization to internal knowledge sharing that doesn’t get lost in the shuffle. I work with fast-growing teams to make the behind-the-scenes magic happen: tighter processes, better tech adoption, and stronger team performance. Lion & Elm specializes in Supered implementations, ongoing enablement consulting, and executive coaching for leadership and L&D teams. I blend high-efficiency systems with human-centered design to make sure your team isn’t just trained - they’re truly empowered.
S

Head of Customer Success

SuperedJul 2023 - Apr 2025 • 1 yr 10 mos
O

Sales Operations Manager

OptimoveOct 2022 - Jul 2023 • 10 mos
A

Supervisor- Client Experience

AssureSep 2021 - Apr 2022 • 8 mos
A

Client Experience Manager- Team Lead

AssureSep 2020 - Apr 2022 • 1 yr 8 mos
U

Partnership and Sponsorship Sales Manager for Auxiliary Business Development at University of Utah

University of Utah - EmploymentNov 2019 - Apr 2020 • 6 mos
V

Physician Recruiter, Primary Care

VISTA Staffing Solutions, Inc.Apr 2019 - Nov 2019 • 8 mosCultivate and maintain a key recruiting pipeline of providers which align with the unique requirements of clinics located throughout the country. Generate new opportunities by completing 90+ prospecting calls a day. • Leveraged experience and expertise during the creation of new, innovative lead generation ideas utilized by the marketing team. • Achieved 145% of recruiting goal within the first month of the initiative’s lifecycle. • Spearheaded the implementation of a new texting system which increased contacts by 500+ per day. • Experience communicating, influencing and collaborating across multiple teams and leadership
A

Experience Manager

AthletaApr 2018 - Apr 2019 • 1 yr 1 moDelivered the level of service needed to consistently meet all daily forecast goals while planning and facilitating staff training sessions which reinforced key customer service, sales, and satisfaction best practices. • Exceeded forecasted goals for three consecutive quarters as well as all customer satisfaction scores and KPI’s. • Hired and trained all new hires on company’s sales training and product knowledge; retained 92% of new hires in the first year of a projected top 15 store due to proper training and effective management.
C

Digital Media Sales Representative

Cars.comNov 2015 - Dec 2017 • 2 yrs 2 mosCommunicated the benefits of company products and services to customers while identifying and utilizing new sales opportunities by employing the Challenger sales model. Acquired and analyzed the data needed to assemble comprehensive value-based reporting. Served as external product consultant educating clients and agencies on product solutions and driving product adoption. • Leveraged sales and negotiating skills to achieve a record-breaking 768% to goal in May 2016. • Awarded with a vertical promotion to Strategic Sales Manager in a single year based on track record of successes and sales abilities. • Delivered new recommendations and strategies regarding improvements for dealer social media and digital marketing campaigns and content.
C

Strategic Sales Manager

Cars.comOct 2016 - Jun 2017 • 9 mos

Education

U

University of Utah

Bachelor's Degree, English Language and Literature/Mass Communications (Strategic Communications Emphasis)2010 - 2015
S

Skillcrush

Digital Marketing

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Alignment Strategist 🔧 I align leadership and systems so founders can scale with clarity, ease, and Supered-powered efficiency.
Hi, I’m Lindsay — I run an alignment agency for founders and executive teams who want their business to scale without draining their soul (or their ops). I help you get clear on who you are as a leader, how you naturally sell, and what kind of brand actually feels aligned — all using your birth chart, Human Design, and real-world business strategy. Once you’re aligned internally, we streamline your backend. I audit your systems, clean up your process, and implement Supered to make training and documentation actually work in real life — not just on slides. Because when your leadership and systems are synced, everything flows. Offerings: ✨ Personal Alignment Intensives — for founders + execs ready to own their voice, workflow, and brand 🛠 Fractional Systems Consultant — Supered implementation + operational cleanup 🎤 Speaking & Workshops — how to sell, create a personal brand and scale in alignment with who you actually are

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Lindsay are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Lindsay John

Sales Operations Manager • Customer Success Manager • Operations Manager • Pinehurst, NC, US
Leadership
Process Optimization
Process Improvement
HubSpot
Customer Experience
Public Speaking
Onboarding
Training
Customer Relationship Management
CRM
Sales Management
Available for hire fromNegotiable
Contracts

Work History

L

Owner + Founder

Lion & ElmAt Lion & Elm, I lead with strategy, structure, and soul. As the founder, I build enablement systems that actually enable - from sales onboarding to CRM optimization to internal knowledge sharing that doesn’t get lost in the shuffle. I work with fast-growing teams to make the behind-the-scenes magic happen: tighter processes, better tech adoption, and stronger team performance. Lion & Elm specializes in Supered implementations, ongoing enablement consulting, and executive coaching for leadership and L&D teams. I blend high-efficiency systems with human-centered design to make sure your team isn’t just trained - they’re truly empowered.
S

Head of Customer Success

SuperedJul 2023 - Apr 2025 • 1 yr 10 mos
O

Sales Operations Manager

OptimoveOct 2022 - Jul 2023 • 10 mos
A

Supervisor- Client Experience

AssureSep 2021 - Apr 2022 • 8 mos
A

Client Experience Manager- Team Lead

AssureSep 2020 - Apr 2022 • 1 yr 8 mos
U

Partnership and Sponsorship Sales Manager for Auxiliary Business Development at University of Utah

University of Utah - EmploymentNov 2019 - Apr 2020 • 6 mos
V

Physician Recruiter, Primary Care

VISTA Staffing Solutions, Inc.Apr 2019 - Nov 2019 • 8 mosCultivate and maintain a key recruiting pipeline of providers which align with the unique requirements of clinics located throughout the country. Generate new opportunities by completing 90+ prospecting calls a day. • Leveraged experience and expertise during the creation of new, innovative lead generation ideas utilized by the marketing team. • Achieved 145% of recruiting goal within the first month of the initiative’s lifecycle. • Spearheaded the implementation of a new texting system which increased contacts by 500+ per day. • Experience communicating, influencing and collaborating across multiple teams and leadership
A

Experience Manager

AthletaApr 2018 - Apr 2019 • 1 yr 1 moDelivered the level of service needed to consistently meet all daily forecast goals while planning and facilitating staff training sessions which reinforced key customer service, sales, and satisfaction best practices. • Exceeded forecasted goals for three consecutive quarters as well as all customer satisfaction scores and KPI’s. • Hired and trained all new hires on company’s sales training and product knowledge; retained 92% of new hires in the first year of a projected top 15 store due to proper training and effective management.
C

Digital Media Sales Representative

Cars.comNov 2015 - Dec 2017 • 2 yrs 2 mosCommunicated the benefits of company products and services to customers while identifying and utilizing new sales opportunities by employing the Challenger sales model. Acquired and analyzed the data needed to assemble comprehensive value-based reporting. Served as external product consultant educating clients and agencies on product solutions and driving product adoption. • Leveraged sales and negotiating skills to achieve a record-breaking 768% to goal in May 2016. • Awarded with a vertical promotion to Strategic Sales Manager in a single year based on track record of successes and sales abilities. • Delivered new recommendations and strategies regarding improvements for dealer social media and digital marketing campaigns and content.
C

Strategic Sales Manager

Cars.comOct 2016 - Jun 2017 • 9 mos

Education

U

University of Utah

Bachelor's Degree, English Language and Literature/Mass Communications (Strategic Communications Emphasis)2010 - 2015
S

Skillcrush

Digital Marketing

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.