Lisa Davis
Director, Operations & Customer Experience Specializing In ► Operational Leadership | Operational Excellence | Customer Experience | Customer Advocacy
I am a Director, Operations & Customer Experience with 10+ years of leadership success driving strategic initiatives, refining operations, and delivering superior customer experiences.
What I do is develop customer experience strategies, analyze feedback to identify pain points and implement solutions, and lead cross-functional teams. I am skilled in building strong relationships with stakeholders to align strategies with business objectives, while advocating for customer needs, in order to attain loyalty.
The added value I bring to the table is that I am adept at streamlining processes to reduce costs. Also, I am well-versed in mentoring staff, in order to nurture a culture of excellence and continuous enhancement.
»»» EXPERTISE »»»
Operational Leadership
Operational Excellence
Customer Experience
Customer Advocacy
Customer Relationship Management
Supplier Management
Superior Customer Satisfaction
Process Improvement Initiatives
Data Analysis & Visualization
Vendor Management
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Results-driven and seasoned Strategy and Business Operations professional with over 10+ years of experienceTalk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Book a Call
Director, Operations & Customer Experience Specializing In ► Operational Leadership | Operational Excellence | Customer Experience | Customer Advocacy
I am a Director, Operations & Customer Experience with 10+ years of leadership success driving strategic initiatives, refining operations, and delivering superior customer experiences.
What I do is develop customer experience strategies, analyze feedback to identify pain points and implement solutions, and lead cross-functional teams. I am skilled in building strong relationships with stakeholders to align strategies with business objectives, while advocating for customer needs, in order to attain loyalty.
The added value I bring to the table is that I am adept at streamlining processes to reduce costs. Also, I am well-versed in mentoring staff, in order to nurture a culture of excellence and continuous enhancement.
»»» EXPERTISE »»»
Operational Leadership
Operational Excellence
Customer Experience
Customer Advocacy
Customer Relationship Management
Supplier Management
Superior Customer Satisfaction
Process Improvement Initiatives
Data Analysis & Visualization
Vendor Management
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Book a Call
Similar Pangeans
Tushar Vora
A strategic leader with 20+ years of experience in software product engineering, technical program management, client delivery, and people management.Stephany Sampayo
Strategy, Operations & People Leadership | Transforming Vision into Mission | Driving Growth Through Strategic Planning, Operational Excellence, & Empowered TeamsChristine Dadali
Innovative Operations Leader with Expertise in Business Operations and Communication StrategiesYasmine Ali
Results-driven and seasoned Strategy and Business Operations professional with over 10+ years of experienceLisa Davis
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Book a Call
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