Top Talent like Maria are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Maria Khachfi

Customer Success Manager •
Available for hire fromNegotiable
Contracts
Customer Experience Leader | Marketing Specialist
With a robust educational background in Latin American Studies and Marketing from Langara College and Centro Universitário Belas Artes de São Paulo, I have developed a diverse skill set that spans customer experience, sales coordination, and quality assurance. Currently, I serve as a Customer Experience Leader at Indigo, where I focus on enhancing customer satisfaction and managing service teams. Previously, I worked as a Sales Coordinator at Organika Health Products, where I managed key accounts and supported international business operations. My role as a Quality Assurance Assistant at Cosmaceutical Research Lab Inc involved preparing product quality reports and analyzing data for continuous improvement. My professional journey reflects a commitment to excellence and a passion for driving customer-centric initiatives.

Work History

I

Customer Experience Leader

IndigoResponsible for leading and enhancing customer experience initiatives, ensuring customer satisfaction, and managing customer service teams.
O

Sales Coordinator International Business

Organika Health ProductsJun 2022 - Sep 2023 • 1 yr 4 mosSupported managing key accounts, handled e-commerce activities, managed export requirements, reviewed reports for development, attended industry seminars, assisted with proposal writing, processed orders, organized sales forecasts, aligned with operations and warehouse, and supported local sales.
C

Quality Assurance Assistant

Cosmaceutical Research Lab IncApr 2021 - Jun 2022 • 1 yr 3 mosPrepared annual product quality reports, maintained training records, communicated quality assurance outcomes, analyzed data for improvement, reviewed monthly documentation, collected and organized operational data, and liaised with management for change control and handling deviations.

Education

L

Langara College

Associate of Arts and Sciences - AAS, Latin American Studies2016 - 2019
C

Centro Universitário Belas Artes de São Paulo

Marketing, Marketing/Marketing Management, General2012 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Experience Leader | Marketing Specialist
With a robust educational background in Latin American Studies and Marketing from Langara College and Centro Universitário Belas Artes de São Paulo, I have developed a diverse skill set that spans customer experience, sales coordination, and quality assurance. Currently, I serve as a Customer Experience Leader at Indigo, where I focus on enhancing customer satisfaction and managing service teams. Previously, I worked as a Sales Coordinator at Organika Health Products, where I managed key accounts and supported international business operations. My role as a Quality Assurance Assistant at Cosmaceutical Research Lab Inc involved preparing product quality reports and analyzing data for continuous improvement. My professional journey reflects a commitment to excellence and a passion for driving customer-centric initiatives.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Maria are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Maria Khachfi

Customer Success Manager •
Available for hire fromNegotiable
Contracts

Work History

I

Customer Experience Leader

IndigoResponsible for leading and enhancing customer experience initiatives, ensuring customer satisfaction, and managing customer service teams.
O

Sales Coordinator International Business

Organika Health ProductsJun 2022 - Sep 2023 • 1 yr 4 mosSupported managing key accounts, handled e-commerce activities, managed export requirements, reviewed reports for development, attended industry seminars, assisted with proposal writing, processed orders, organized sales forecasts, aligned with operations and warehouse, and supported local sales.
C

Quality Assurance Assistant

Cosmaceutical Research Lab IncApr 2021 - Jun 2022 • 1 yr 3 mosPrepared annual product quality reports, maintained training records, communicated quality assurance outcomes, analyzed data for improvement, reviewed monthly documentation, collected and organized operational data, and liaised with management for change control and handling deviations.

Education

L

Langara College

Associate of Arts and Sciences - AAS, Latin American Studies2016 - 2019
C

Centro Universitário Belas Artes de São Paulo

Marketing, Marketing/Marketing Management, General2012 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.