Top Talent like Mk are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mk Kehoe

Customer Success Manager • Copywriter • Lecce, Apulia, IT
Email Support
Blog Writing
On-site SEO
Content Development
SEO
Customer Service
Customer Analytics
E-Commerce
Digital Marketing
Search Engine Marketing
Copywriting
Available for hire fromNegotiable
Contracts
Versatile Professional with Diverse Industry Experience
With a Bachelor of Arts in Linguistics and English from University College Dublin, I have cultivated a diverse professional background across various industries. My experience spans roles such as Customer Service Representative at MUFG Pension & Market Services and Customer Service Advisor at Bill Gosling Outsourcing, where I excelled in financial literacy and customer support. I also served as an Assistant Space Planner at CBRE Global Workplace Solutions for Google, where I developed innovative tools and processes for data analysis and campus planning. My tenure as a Site Manager at Gift and Art Gallery involved enhancing their eCommerce platform, leading to improved online visibility. Additionally, my role as a Bartender at BrewDog showcased my ability to maintain high standards of service and compliance. My career is marked by a strong analytical mindset, effective communication skills, and a commitment to exceeding performance benchmarks.

Work History

M

Customer Service Representative

MUFG Pension & Market ServicesJun 2024 - Sep 2024 • 4 mosProvided customer service support, addressing client inquiries and ensuring customer satisfaction.
B

Customer Service Advisor

Bill Gosling OutsourcingNov 2023 - Jun 2024 • 8 mosEmployed enhanced financial literacy and customer support skills to achieve 100% debt repayment plan retention within the Collections department. Cultivated a diagnostic mindset to effectively assist members with their queries and issues, consistently surpassing performance benchmarks and KPIs on the team.
B

Bartender

BrewDogApr 2023 - Sep 2023 • 6 mosDemonstrated knowledge of a wide range of beers. Maintained cleanliness and organization of the bar area while ensuring compliance with all health and safety regulations.
C

Assistant Space Planner @ Google

CBRE Global Workplace Solutions (GWS) EMEAMay 2019 - Nov 2022 • 3 yrs 7 mosSupported the client with stack planning, campus strategy, business analysis, and data changes. Directed data analysis efforts, developing new processes for collating and presenting information to the client on a weekly basis. Contributed significantly to financial tasks, including monthly forecasts and reconciliations. Spearheaded the development of our team's 2022 budget, incorporating probability weighting. Authored a globally shared playbook on data changes for new buildings in 2022. Engineered a forecasting tool in 2020 and a campus planning tool in 2021, both within Google Sheets with advanced formulae. Co-led a DE&I fortnightly book club and provided training for 9 colleagues in space planning.
G

Site Manager

Gift and Art GalleryOct 2018 - Jan 2019 • 4 mosRevamped the eCommerce website for a luxury gift store using WordPress and WooCommerce, analyzing Google Analytics data to pinpoint and resolve issues leading to high exit rates on specific pages. Implemented a structured format for product uploads and removal, resulting in elevated Google rankings for brands and products.

Education

U

University College Dublin

Bachelor of Arts (B.A.), Linguistics and English2012 - 2014
S

St. Kilians Deutsche Schule

High School, Leaving Certificate2007 - 2012
I

IES Tierra Estella

High School Diploma2006 - 2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Versatile Professional with Diverse Industry Experience
With a Bachelor of Arts in Linguistics and English from University College Dublin, I have cultivated a diverse professional background across various industries. My experience spans roles such as Customer Service Representative at MUFG Pension & Market Services and Customer Service Advisor at Bill Gosling Outsourcing, where I excelled in financial literacy and customer support. I also served as an Assistant Space Planner at CBRE Global Workplace Solutions for Google, where I developed innovative tools and processes for data analysis and campus planning. My tenure as a Site Manager at Gift and Art Gallery involved enhancing their eCommerce platform, leading to improved online visibility. Additionally, my role as a Bartender at BrewDog showcased my ability to maintain high standards of service and compliance. My career is marked by a strong analytical mindset, effective communication skills, and a commitment to exceeding performance benchmarks.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Mk are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mk Kehoe

Customer Success Manager • Copywriter • Lecce, Apulia, IT
Email Support
Blog Writing
On-site SEO
Content Development
SEO
Customer Service
Customer Analytics
E-Commerce
Digital Marketing
Search Engine Marketing
Copywriting
Available for hire fromNegotiable
Contracts

Work History

M

Customer Service Representative

MUFG Pension & Market ServicesJun 2024 - Sep 2024 • 4 mosProvided customer service support, addressing client inquiries and ensuring customer satisfaction.
B

Customer Service Advisor

Bill Gosling OutsourcingNov 2023 - Jun 2024 • 8 mosEmployed enhanced financial literacy and customer support skills to achieve 100% debt repayment plan retention within the Collections department. Cultivated a diagnostic mindset to effectively assist members with their queries and issues, consistently surpassing performance benchmarks and KPIs on the team.
B

Bartender

BrewDogApr 2023 - Sep 2023 • 6 mosDemonstrated knowledge of a wide range of beers. Maintained cleanliness and organization of the bar area while ensuring compliance with all health and safety regulations.
C

Assistant Space Planner @ Google

CBRE Global Workplace Solutions (GWS) EMEAMay 2019 - Nov 2022 • 3 yrs 7 mosSupported the client with stack planning, campus strategy, business analysis, and data changes. Directed data analysis efforts, developing new processes for collating and presenting information to the client on a weekly basis. Contributed significantly to financial tasks, including monthly forecasts and reconciliations. Spearheaded the development of our team's 2022 budget, incorporating probability weighting. Authored a globally shared playbook on data changes for new buildings in 2022. Engineered a forecasting tool in 2020 and a campus planning tool in 2021, both within Google Sheets with advanced formulae. Co-led a DE&I fortnightly book club and provided training for 9 colleagues in space planning.
G

Site Manager

Gift and Art GalleryOct 2018 - Jan 2019 • 4 mosRevamped the eCommerce website for a luxury gift store using WordPress and WooCommerce, analyzing Google Analytics data to pinpoint and resolve issues leading to high exit rates on specific pages. Implemented a structured format for product uploads and removal, resulting in elevated Google rankings for brands and products.

Education

U

University College Dublin

Bachelor of Arts (B.A.), Linguistics and English2012 - 2014
S

St. Kilians Deutsche Schule

High School, Leaving Certificate2007 - 2012
I

IES Tierra Estella

High School Diploma2006 - 2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.