Steffenie Jones

UX Designer

Product Designer

User Researcher

Boulder, CO, US

UI/UX Design

User Research

UX Strategy

Available for hire fromNegotiable

Full-Time Roles

Contracts

Crafting intentional UX for impactful brands

Hi! I’m Steffenie. I’m a Boulder based UX Designer with a background in Psychology. I value meaningful conversations with honest questions to help design beautiful experiences. In the 4 years I’ve been a UX Designer, I’ve had the privilege to work with start-ups and enterprises to guide them towards products that align with their business goals.

Projects

Private medical practice website design

Dr. Jones has operated his private practice for over 20 years in the heart of downtown Boise, ID where he has been able to grow a loyal patient base. His website has functioned as an access point for their patient portal and a resource for patients. Despite being simple and straightforward, his team has been experiencing some friction in increased call volume and logistical management due to lack of information on their current website. With an updated website, the team is hoping to provide more accessible information in an intuitive format to provide an improved experience for their patients and their team. See More

Editorial e-commerce web design for a local small business

Yay for Earth has grown and matured as a company in the 5 years since they began in the founder’s small NYC apartment. They wanted a website that reflected their growth and would open up more opportunities for partnerships. Yay for Earth wanted an editorial website with simplicity in mind. I worked with another designer for handoff and development of the website, which was launched November 2023. See More

Providing cross-functional direction through research and persona creation

After sunsetting a recent version of their platform for coffee shop owners, joe was experiencing resistance to adoption. In order to better understand this, joe wanted to better empathize with their customers. Personas helped joe gain direction for their sales and marketing directive and inform product roadmapping. See More

Studying investor workflows to increase sourcing efficiency at a venture capital firm

The data science team at NVP had previously created an internal investor platform to improve investor sourcing workflows, and struggled with adoption of the platform. I worked with investors to better understand their workflows and worked with cross-functional partners to launch of a full redesign of the platform based on comprehensive research.See More

Design of Social Emotional Learning portal for parents for an innovative gaming platform

As the inaugural UX/UI designer at Vidaly, I led and managed the research and design initiative to create a portal that connected parents with their children's progress in Vidaly’s Social Emotional Learning game.See More

Encouraging ethical consumption and communicating impact as a personal project

Consumption is inevitable living in this day and age. We are constantly marketed new and exciting items in order to keep up with trends that promise us fulfillment. While following these trends is something that I enjoy, the impact of this consumption led me to design a compromise. See More

Creating a values based landing page for a coaching platform focused on increasing opportunities for

The VEST team had just launched their services of creating a platform that helped connect women to more opportunities and a community. They had struggled to gain adoption and found that many visitors were unsure what their offerings were. I performed user research and design reviews to update their landing page. See More

Work History

Web designer

Warm Tone StudiosFull visual design and interaction design of e-commerce website, leading to increased brand awareness, user engagement, and conversion rates in 2 weeks. Played crucial role in translating business requirement into ideation of user-friendly experiences. Developed an updated brand design system, ensuring consistency and scalability across digital media platforms.

UX Designer

Norwest Venture PartnersMar 2022 - Jun 2023 • 1 yr 4 mosHad ownership of a revamp and redesign of internal web platforms and conducted user and workflow research, resulting in 50% increase in web platform adoption in less than 1 year by integrating user feedback. Collaborated with various stakeholders to create user-friendly experiences, leading to streamlined design processes and improved user satisfaction. Played a strategic role in translating business needs into user-friendly experiences, consistently shipping new features in an agile development environment. Informed product strategy and product road-mapping.

UX Researcher

joe - mobile ordering and rewardsOct 2021 - Dec 2021 • 3 mosInformed product roadmap by conducting research & presenting customer insights to stakeholders, resulting in greater clarity of user needs in 1 month. Utilized user research to create a cross-functional persona, driving alignment in messaging, streamlining sales initiatives, and creating deeper empathy for users. Collaborated with primary stakeholders and teams to improve comprehension of customer research and analysis. Created messaging channels to increase UX exposure and inform best practices when conducting research.

UX Designer

VidalyApr 2021 - Oct 2021 • 7 mosUtilized Figma and information architecture tools to create wireframes, prototypes, and high-fidelity interface designs for user testing and iterate based on usability testing. Implemented a user-centric design approach for Vidaly's parent facing support dashboard, providing an intuitive and visually engaging experience that aligned with brand vision. Worked with creative partners to create brand consistency in the Vidaly tone and voice.

UX Designer

VESTherJan 2021 - Feb 2021 • 2 mosDesigned and delivered user-centric multi-page experiences for content discovery with a strong understanding of user needs and preferences. Improved member conversion rates by designing an updated landing and mission page on a coaching platform for c-suite level women and emerging leaders.

Senior Community Associate

WeWorkMay 2019 - Jul 2020 • 1 yr 3 mosImproved engagement by 25% through analyzing member behavior trends and creating events based on member feedback. Managed and built over 50 vendor relationships to provide an improved member experience and build community relationships that benefited local and small businesses.

Education

Springboard

Springboard UI/UX Design Career Track, UX/UI DesignJun 2020 - Mar 2021

Seattle University

Bachelor's Degree, Psychology2014 - 2018

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