Top talent is on Pangea

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TR Roberts

Customer Success Manager • Sales & Business Development Manager • Chapel Hill, NC, US
Talent Acquisition
Customer Experience
Business Development
Recruiting
Customer Service
Customer Relationship Management
Available for hire fromNegotiable
Compassionate candidate and customer service specialist with experience in talent and admissions across healthcare IT, startups and higher education.
With a background in admissions and talent, I've developed my customer support experience by providing assistance to candidates navigating admissions and hiring processes at Nordic Global, On Deck and The New School's Parsons School of Design. In these roles, I've also found and explored my passion for recruiting and business development by working to strengthen and develop candidate pipelines. Outside of work you can find me supporting queer art at local drag shows and cooking vegan food.

Work History

N

Talent Specialist

Nordic GlobalJul 2022 - Dec 2022 • 6 mosNordic is an award-winning strategic partner to health leaders around the world, helping them navigate complexity and harness technology to create healthier systems, businesses, and people. Sourced and recruited candidates for leadership-level consulting opportunities at hospital systems around the US. - Audited a candidate pipeline report to identify those who were most likely to be recruited. Recruited 20 candidates while saving all others in a LinkedIn Recruiter project to receive prompt alerts regarding employment changes, improving recruiting efficiency. - Nurtured candidate relationships with weekly email outreach of 80+ emails, coordinated 20+ calls per week to maintain a ready-now source of candidates. - Sourced over 80 net new candidates to reach weekly sourcing activity targets, doubling sourcing efforts within the leadership practice previously overseen by only one talent specialist.
O

Admission Associate

On DeckMar 2022 - May 2022 • 2 mosOn Deck is a curated community designed to increase candidates’ odds of building a successful, venture-backed company, members founded 1000+ companies with a combined value of over $10 billion in the last two years. Managed the admission process, evaluated and interviewed candidates for admission to On Deck’s Product Management and Product Design programs. - Conducted over 30 interviews with candidates during first month in the role, closed 13 candidates in the week ahead of Product Management’s third cohort launch. - Developed a referral outreach strategy to candidates rejected from Product Management program.
P

Admission Counselor

Parsons School of DesignAug 2015 - Mar 2022 • 6 yrs 8 mosHoused within a comprehensive university, The New School, Parsons is the number one design school in the U.S. and among the top three globally. Managed the admission process, reviewed and evaluated applications for admission to Parsons and The New School’s Eugene Lang College of Liberal Arts while representing the entire university in recruitment efforts. - Organized and participated in 70+ school visits, college fairs and recruitment events each year, meeting with hundreds of students and maintaining a healthy prospective student to applicant pipeline for assigned recruitment territories. - Expanded recruitment efforts in multiple territories covering 16 U.S. states across the Midwest, Northeast and South reaching targets of at least four school visits per travel day in each location. Often exceeded these targets by adding additional visits per day in order to reach all priority schools and build strategic relationships with new schools in each location. - Developed Parsons’ first-ever series of bi-monthly Spring admitted student event series, Discover Days. Expanded admitted student event offerings from one open house to seven total events which attracted 240+ additional admitted students and their families to our programing.
F

Graphic Designer

Freelance / Self-EmployedNov 2015 - Mar 2020 • 4 yrs 5 mosProvided design services on a project-by-project basis for notable clients including CFDA award-winning fashion designer Raul Lopez of Luar, Los Angeles-based record label and event series Fade to Mind, and the NYC-based independent queer publishing platform GenderFail. Worked independently to create designs for print, social media, fashion garments and video installations at events. Managed client relationships to understand design needs and preferences while delivering high-quality designs on time and within budget. - Contributed graphics for hoodies in Raul Lopez’ Spring-Summer 2017 collection for Luar which received glowing reviews from publications like Paper Magazine, Vogue, and Women’s Wear Daily. - Created a print with GenderFail, History that is fluid and queer, bringing visibility to GenderFail’s Instagram account by generating over 1000 likes.-
M

Substitute Special Education Assistant

Madison Metropolitan School DistrictOct 2014 - Jun 2015 • 8 mosThe Madison Metropolitan School District is the second largest school district in Wisconsin and serves over 25,000 students in 52 schools across Madison. Worked with students in first to twelfth grade classrooms as well as adult students at job sites throughout Madison to implement individualized education plans, accommodations and offer academic and behavioral support to students. - In two months, helped a fourth grade student reading at kindergarten level reach first grade level reading and begin on second-grade level texts, making it easier for them to participate in classroom projects and engage with peers socially. - Supported an understaffed middle school special education team to welcome a new student arriving midway through the school year, ensuring their individualized education plan needs could be met at their new school while providing assistance to other students as needed. Created a smooth transition for the new student, while alleviating a team needing additional support without the requisite staff on hand to best support their students.

Education

M

Milwaukee Institute of Art & Design

Bachelor's Degree, Integrated Studio ArtsAug 2010 - May 2014

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Compassionate candidate and customer service specialist with experience in talent and admissions across healthcare IT, startups and higher education.
With a background in admissions and talent, I've developed my customer support experience by providing assistance to candidates navigating admissions and hiring processes at Nordic Global, On Deck and The New School's Parsons School of Design. In these roles, I've also found and explored my passion for recruiting and business development by working to strengthen and develop candidate pipelines. Outside of work you can find me supporting queer art at local drag shows and cooking vegan food.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing TR's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

TR Roberts

Customer Success Manager • Sales & Business Development Manager • Chapel Hill, NC, US
Talent Acquisition
Customer Experience
Business Development
Recruiting
Customer Service
Customer Relationship Management
Available for hire fromNegotiable

Work History

N

Talent Specialist

Nordic GlobalJul 2022 - Dec 2022 • 6 mosNordic is an award-winning strategic partner to health leaders around the world, helping them navigate complexity and harness technology to create healthier systems, businesses, and people. Sourced and recruited candidates for leadership-level consulting opportunities at hospital systems around the US. - Audited a candidate pipeline report to identify those who were most likely to be recruited. Recruited 20 candidates while saving all others in a LinkedIn Recruiter project to receive prompt alerts regarding employment changes, improving recruiting efficiency. - Nurtured candidate relationships with weekly email outreach of 80+ emails, coordinated 20+ calls per week to maintain a ready-now source of candidates. - Sourced over 80 net new candidates to reach weekly sourcing activity targets, doubling sourcing efforts within the leadership practice previously overseen by only one talent specialist.
O

Admission Associate

On DeckMar 2022 - May 2022 • 2 mosOn Deck is a curated community designed to increase candidates’ odds of building a successful, venture-backed company, members founded 1000+ companies with a combined value of over $10 billion in the last two years. Managed the admission process, evaluated and interviewed candidates for admission to On Deck’s Product Management and Product Design programs. - Conducted over 30 interviews with candidates during first month in the role, closed 13 candidates in the week ahead of Product Management’s third cohort launch. - Developed a referral outreach strategy to candidates rejected from Product Management program.
P

Admission Counselor

Parsons School of DesignAug 2015 - Mar 2022 • 6 yrs 8 mosHoused within a comprehensive university, The New School, Parsons is the number one design school in the U.S. and among the top three globally. Managed the admission process, reviewed and evaluated applications for admission to Parsons and The New School’s Eugene Lang College of Liberal Arts while representing the entire university in recruitment efforts. - Organized and participated in 70+ school visits, college fairs and recruitment events each year, meeting with hundreds of students and maintaining a healthy prospective student to applicant pipeline for assigned recruitment territories. - Expanded recruitment efforts in multiple territories covering 16 U.S. states across the Midwest, Northeast and South reaching targets of at least four school visits per travel day in each location. Often exceeded these targets by adding additional visits per day in order to reach all priority schools and build strategic relationships with new schools in each location. - Developed Parsons’ first-ever series of bi-monthly Spring admitted student event series, Discover Days. Expanded admitted student event offerings from one open house to seven total events which attracted 240+ additional admitted students and their families to our programing.
F

Graphic Designer

Freelance / Self-EmployedNov 2015 - Mar 2020 • 4 yrs 5 mosProvided design services on a project-by-project basis for notable clients including CFDA award-winning fashion designer Raul Lopez of Luar, Los Angeles-based record label and event series Fade to Mind, and the NYC-based independent queer publishing platform GenderFail. Worked independently to create designs for print, social media, fashion garments and video installations at events. Managed client relationships to understand design needs and preferences while delivering high-quality designs on time and within budget. - Contributed graphics for hoodies in Raul Lopez’ Spring-Summer 2017 collection for Luar which received glowing reviews from publications like Paper Magazine, Vogue, and Women’s Wear Daily. - Created a print with GenderFail, History that is fluid and queer, bringing visibility to GenderFail’s Instagram account by generating over 1000 likes.-
M

Substitute Special Education Assistant

Madison Metropolitan School DistrictOct 2014 - Jun 2015 • 8 mosThe Madison Metropolitan School District is the second largest school district in Wisconsin and serves over 25,000 students in 52 schools across Madison. Worked with students in first to twelfth grade classrooms as well as adult students at job sites throughout Madison to implement individualized education plans, accommodations and offer academic and behavioral support to students. - In two months, helped a fourth grade student reading at kindergarten level reach first grade level reading and begin on second-grade level texts, making it easier for them to participate in classroom projects and engage with peers socially. - Supported an understaffed middle school special education team to welcome a new student arriving midway through the school year, ensuring their individualized education plan needs could be met at their new school while providing assistance to other students as needed. Created a smooth transition for the new student, while alleviating a team needing additional support without the requisite staff on hand to best support their students.

Education

M

Milwaukee Institute of Art & Design

Bachelor's Degree, Integrated Studio ArtsAug 2010 - May 2014

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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