Tristan Salvanera

UX Designer • Product Designer • User Researcher • Albemarle, NC, US

Wireframing

Invision

Mobile Development

Product Design

Mobile Design

Strategy & Business Development

Graphic UI

Design

Design Research

Academic Tutoring

Teaching

Spanish

Business Strategy

Business Development

Marketing

Market Research

Sketch

Figma

User Interface Design

User Research

Sales

UI/UX Design

Available for hire fromNegotiable

Contracts

Full-Time Roles

UX/UI Designer passionate about Inclusive Design

I am a Senior UX Designer at BORN Group, a leading digital agency that specializes in e-commerce solutions, with over four years of UX/UI design experience and a Salesforce certification. I design engaging and effective Salesforce buy flow experiences for customer representatives to achieve maximum sales potential and ROI, using user research, rapid prototyping, and user-centered design methods. I collaborate with cross-functional teams from AT&T, Salesforce, and Deloitte to deliver consistent and high-quality design solutions that meet the needs and expectations of the users and the stakeholders. I also leverage my skills in web page, digital/multimedia, and information resources design to create mockups and presentations in Figma.

Work History

Consultant

GroovetimeEngage & manage social media marketing channels to expand brand reach & grow user base Conduct user experience research and analysis for product updates & usability performance Recruit & maintain mid-level to top creative talent

International Specialist

Japan Exchange & Teaching ProgrammeDevelop and implement diverse range of intercultural exchange opportunities between base Japanese school and partner schools in Malaysia, Hong Kong, and Thailand Instruct over 300 students in English language comprehension, proficiency, and college entrance exams and interviews

Global Account Specialist

Audley TravelMar 2017 - Feb 2018 • 1 yrExceeded customer expectations while assisting in planning and revision of travel itineraries for luxury holidays Used strong interpersonal relationship skills to build loyal customer foundation ensuring increased sales volumes and customer satisfaction Responsible for generating over $300,000 in revenue in quarterly sales

Guest English Lecturer

English Program in KoreaFeb 2016 - Feb 2017 • 1 yr 1 moInstructed English to beginner, intermediate, and advanced learners at Myeonggok Elementary School Introduced and adapted non-traditional pedagogy to English Oral Communication curriculum Aided in language development of school staff and administrators

Language Coordinator

Japan Exchange & Teaching ProgrammeJul 2012 - Jul 2015 • 3 yrs 1 moSuccessfully created and improved the English Oral Communication curriculum for 300+ students Established and maintained intercultural exchange activities between Japanese & American students Introduced and adapted non-tradtional pedagogy to English Oral Communication curriculum Tutored, trained, and coached prospective students for college-entry requirements Judged and advised students, ranging from junior high school to college, on English speech contest performance

Director of Communications

Kodachrome Dance Workshop SeriesNov 2010 - Jul 2012 • 1 yr 9 mosCreate, maintain, and provide scheduled analytics on social media account strategy & implementation Manage marketing team of ten and advise strategies on use of social media marketing prior to events Established collegiate network of nine universities within a six-month timeframe Executed initial campaign for expansion and retained audience engagement by 75% Review and edit language of non-profit proposal for 501(c)(3) status and incorporation Coordinate and organize events by booking venues and managing school representatives Conduct resume reviews and interviews for school representatives and staff positions Successfully formed and maintain local, philanthropic, and industry-level network to expand brand reach Prospect top advertising avenues for greatest market reach and promotion potential Recruit and secure talent to choreograph and teach for monthly workshops Collaboratively researched, planned, and executed multi-city dance workshop tour with Movement Lifestyle Establish and maintain continued interest through the use of social media marketing (via Facebook, Twitter, YouTube, etc.)

English as a Foreign Language Teacher

Connecting SchoolsJul 2011 - Dec 2011 • 6 mosTaught English language pronunciation and grammar to students with limited knowledge Introduced community of 2500 to Filipino-American customs through extracurricular activities Consulted winning student group on break-even and profit analysis of community agronomic project Provided marketing & public relations strategy for small-business start-up to maximize client reach Participated in cultural practices of animal husbandry, agriculture, and cooking Achieved 40% increase in students English aptitude through newly created, comprehensive exams Improved office efficiency in students progress tracking through instructional use of Microsoft Office and Google Products

Charles B. Rangel International Affairs Fellow, U.S. House of Representatives Intern

Department of StateMay 2010 - Feb 2011 • 10 mosMaintained Congressman Brad Millers Facebook page on current legislation Reported on briefing on National Democratic Institutes promotion of democratic elections in Rwanda and Liberia Recorded memos on behalf of Foreign Affairs staff on various hearings related to international relations Researched and responded to constituents concerns Provided educational tours of the capitol and surrounding buildings

Contract Specialist

General Services AdministrationAug 2009 - Apr 2010 • 9 mosReviewed Blanket Purchase Agreements concerning Comprehensive Energy Services for the Federal government Edited Green Purchasing Plan in accordance with Executive Orders 13423 and 13541 Produced green implementation training plan for contracting personnel Performed pre-award procedures and contract negotiations for financial services proposals Co-wrote and co-directed recruitment video for Early Career Professional Development Program Conducted resume reviews and interviews for General Services Administration recruitment Managed in-house content in compliance with Web 2.0

President's Office Fellow

Wake Forest UniversityAug 2008 - Jul 2009 • 1 yrServed on financial advisory council for intercultural organizations Recruited and managed 30 student leaders in the Presidents Aides program and coordinated ambassadorial duties Established student-voiced opportunities (forums and informal sessions) through the Presidents Office Researched university-related issues of best practices, Amethyst Initiative, Chief Investment Officer, and Service Learning

Travel Leader

Putney Student TravelJun 2008 - Jul 2008 • 2 mosAdministered budget of $53,000 for travel expenses, excursions, and activities Co-supervised 17 students in European travel Translated and liaised between Putney Student Travel and contracted hosts Taught survival Italian to student group Prepared and planned educational and explorative activities in a multi-country tour

Resident Advisor

Wake Forest UniversityAug 2005 - May 2008 • 2 yrs 10 mosOrganized academic and social activities for residents throughout the year Directed budget of $1,000 in funds allocated to a residence hall of 300 students Served on Resident Adviser Selections and Training Committees and Residence Life Advisory Board Mediated disputes, conflicts, and counseled students through conversation and collaborative problem-solving

International Attache

Philippine Embassy: KuwaitJun 2007 - Jul 2007 • 2 mosServed as emissary on behalf of Ambassador Ricardo Endaya, conversing with other dignitaries on relevant issues Researched social, political, and economic issues concerning Middle East/Filipino relations Forecasted an increase in embassy budget by performing currency evaluation Aided Economic and Labor Relations officer in distributing reparations to Gulf War victims. Processed visa applications and conducted interviews for the Consular section

Resident Assistant & Counselor

Johns Hopkins University: Center for Talented YouthJun 2005 - Jul 2006 • 1 yr 2 mosCounseled and mediated for 100+ students as conflicts arose Co-produced 6 different events for 600+ students each weekend Developed and implemented educational and extracurricular activities to create a fun, dynamic, and engaging learning environment

Business Technology Analyst

DeloitteDec 2021 - Jul 2022 • 8 mos▪Integrated business requirements and user pain points into updated user stories and mockups to reflect use case scenarios for licensing specialists ▪Collaborated with cross-functional stakeholders to understand requirements, and provide creative, enjoyable solutions ▪Designed Salesforce and Power BI mockups in Figma and PowerPoint reflecting DHS Arkansas requirements, usability and accessibility

Senior UX Designer

Born Group▪Orchestrate and design omni-channel leads journey strategy by leveraging cross-functional experiences resulting in increased sales revenue and customer retention ▪Create Salesforce buy flow experiences for AT&T customer representatives to achieve maximum sales potential and ROI ▪Collaboratively manage UX best practices, approach, and deliverables with AT&T, Salesforce, and Deloitte design teams to maintain product consistency ▪Conduct contextual inquiry and user research with AT&T key stakeholders to improve cross-functionality across retail and service channels

Education

Wake Forest University

Bachelor’s of Science, International BusinessAug 2004 - May 2008

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