Top Talent like Mohamed are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mohamed Elharrachi

Customer Success Manager
Sales & Business Development Manager
Project Manager
Dubai, Dubai, AE
Marketing
Retail
SaaS
Business Development
Interpersonal skills
Consumer Relations
CRM
HubSpot
Customer Relationship Management
Customer Experience
Sales
Communication
Available for hire fromNegotiable
Contracts
Customer Service Manager | Trainer
With a robust background in customer service and technical support, I have honed my skills across various industries. Currently, I serve as a Customer Service Manager and Trainer at Matterport, where I lead customer service initiatives and train clients. Previously, I worked as a Technical Support Specialist, providing expert assistance for WordPress websites. My career began in the aviation industry, where I excelled as a Flight Attendant with Etihad Airways, ensuring passenger safety and satisfaction. Prior to that, I was a Customer Sales and Service Agent at Emirates, where I achieved high sales targets and developed vacation plans. My journey in customer service started at Renault Group, where I managed client interactions and service follow-ups. My diverse experience has equipped me with the ability to deliver exceptional customer experiences and drive service excellence.

Projects

Social media community manager

Established a a community group for the Matterpot cameras users where they can interact with the company and each other share their thoughts and opinions on products and also help reduce support tickets which led to higher customer satisfactionSee More

Work History

M

Customer Service Manager/Trainer

MatterportCustomer service manager and a customer trainer.
F

Technical Support Specialist

FreelanceTechnical support for WordPress websites.
E

Flight Attendant

EtihadAug 2014 - Aug 2019 • 5 yrs 1 moFlight attendant at Etihad Airways providing outstanding customer service to clients on board flights with safety and security of flights in check.
E

Customer Sales and Service Agent

EmiratesApr 2011 - Jul 2014 • 3 yrs 4 mosCustomer sales and service agent at Emirates Airlines achieving high targeted ticket sales and development of vacation plans for clients in the Emirates Holidays hub.
R

Customer Service Representative

Renault GroupApr 2008 - Mar 2011 • 3 yrsCustomer service advisor at Renault Group Rabat branch, responsible for providing outstanding customer service to clients, receiving customer vehicles, identifying issues and services required, follow-up, and billing.

Similar Pangeans

Srecko Nedeljkovic

Passionate and dedicated customer service professional with a proven track record of turning satisfied customers into brand advocates through exceptio
Customer Success • User Research • Email Marketing • 3 years of exp. • BG, RS

Yzabelle Onate

Experienced Digital Marketing Strategist and Content Creator
Social Media Marketing • Community Management • Creative & Brand Strategy • 8 years of exp. • Austin, TX, US

Rasha Dowidar

Experienced Marketing Trainer and Customer Service Representative
Customer Success • Chief of Staff • Data Analysis • 20 years of exp. • Cairo, Cairo Governorate, EG

Paul Aqua

Customer-centric customer success manager with a passion with for developing customer journey maps.
Customer Success • Operations Management • 7 years of exp. • Oakland, CA, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Service Manager | Trainer
With a robust background in customer service and technical support, I have honed my skills across various industries. Currently, I serve as a Customer Service Manager and Trainer at Matterport, where I lead customer service initiatives and train clients. Previously, I worked as a Technical Support Specialist, providing expert assistance for WordPress websites. My career began in the aviation industry, where I excelled as a Flight Attendant with Etihad Airways, ensuring passenger safety and satisfaction. Prior to that, I was a Customer Sales and Service Agent at Emirates, where I achieved high sales targets and developed vacation plans. My journey in customer service started at Renault Group, where I managed client interactions and service follow-ups. My diverse experience has equipped me with the ability to deliver exceptional customer experiences and drive service excellence.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Srecko Nedeljkovic

Passionate and dedicated customer service professional with a proven track record of turning satisfied customers into brand advocates through exceptio
Customer Success • User Research • Email Marketing • 3 years of exp. • BG, RS

Yzabelle Onate

Experienced Digital Marketing Strategist and Content Creator
Social Media Marketing • Community Management • Creative & Brand Strategy • 8 years of exp. • Austin, TX, US

Rasha Dowidar

Experienced Marketing Trainer and Customer Service Representative
Customer Success • Chief of Staff • Data Analysis • 20 years of exp. • Cairo, Cairo Governorate, EG

Paul Aqua

Customer-centric customer success manager with a passion with for developing customer journey maps.
Customer Success • Operations Management • 7 years of exp. • Oakland, CA, US

Top Talent like Mohamed are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mohamed Elharrachi

Customer Success Manager
Sales & Business Development Manager
Project Manager
Dubai, Dubai, AE
Marketing
Retail
SaaS
Business Development
Interpersonal skills
Consumer Relations
CRM
HubSpot
Customer Relationship Management
Customer Experience
Sales
Communication
Available for hire fromNegotiable
Contracts

Projects

Social media community manager

Established a a community group for the Matterpot cameras users where they can interact with the company and each other share their thoughts and opinions on products and also help reduce support tickets which led to higher customer satisfaction

Work History

M

Customer Service Manager/Trainer

MatterportCustomer service manager and a customer trainer.
F

Technical Support Specialist

FreelanceTechnical support for WordPress websites.
E

Flight Attendant

EtihadAug 2014 - Aug 2019 • 5 yrs 1 moFlight attendant at Etihad Airways providing outstanding customer service to clients on board flights with safety and security of flights in check.
E

Customer Sales and Service Agent

EmiratesApr 2011 - Jul 2014 • 3 yrs 4 mosCustomer sales and service agent at Emirates Airlines achieving high targeted ticket sales and development of vacation plans for clients in the Emirates Holidays hub.
R

Customer Service Representative

Renault GroupApr 2008 - Mar 2011 • 3 yrsCustomer service advisor at Renault Group Rabat branch, responsible for providing outstanding customer service to clients, receiving customer vehicles, identifying issues and services required, follow-up, and billing.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.