Top Talent like Abigail are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Abigail Frye

Operations Manager • Content Marketing Manager • Sales & Business Development Manager • Chilhowie, VA, US
Digital Marketing
Brand Development
Growth Marketing
Prospecting
Lead Generation
Growth
Strategy & Business Development
Strategic Planning
Business Operations
Management
Business Development
B2B Marketing
Business Planning
Business Strategy
HubSpot
Outreach
Operations Management
Marketing
Sales
Available for hire fromNegotiable
Full-Time Roles
Contracts
Ready to help your business succeed!
With a background in operations, sales, and entrepreneurship, I offer a diverse skill set tailored for success. My experience includes streamlining processes, exceeding sales targets, and owning Founded Marketing, where I specialize in crafting effective strategies. I'm passionate about driving growth and achieving results, and I'm eager to leverage my expertise to contribute to your team's success. Let's connect and explore how we can collaborate for mutual growth!

Projects

KPI Curation

Provided VP of Operations with a list of applicable KPI's for their Customer Service Department by: -Observing processes. -Finding the value-added work. -Analyzing metric sweet spots. -Completing project deliverables and presenting proposal.See More

Content Marketing

Handled social media management and strategy for many companies!

Work History

B

Customer Success Manager

Blade HQSep 2020 - Jan 2023 • 2 yrs 5 mos-Led and managed a team of customer support and technical agents, ensuring customer satisfaction and loyalty while meeting business objectives. -Developed and executed customer service strategies to increase retention and drive growth, resulting in improved customer satisfaction scores and revenue. -Collaborated cross-functionally with product, engineering, and sales teams to address customer issues and identify opportunities for improvement. -Utilized customer data and analytics to drive insights, inform decision-making, and optimize customer success programs. -Defined and tracked key performance indicators (KPIs) for customer success, regularly reporting progress to senior leadership. -Recruited, hired, and trained customer success team members, fostering a positive and high-performing culture. -Maintained a deep understanding of the product and its features, keeping up-to-date with industry trends and market developments. -Facilitated customer training sessions and workshops to increase product adoption and usage. -Developed and implemented policies, procedures, and workflows to improve operational efficiency and quality of service. -Fostered a customer-centric mindset across the organization, promoting a culture of empathy, collaboration, and continuous improvement.
F

Owner/CEO

Founded MarketingElevate your business with our comprehensive consulting services, specializing in marketing, sales, and management. Our seasoned experts bring a wealth of industry knowledge to the table, ensuring your organization not only navigates change successfully but emerges stronger.
P

Sales Development Representative

PCIAt PCI, we are not just any Value Added Reseller and Managed Service Provider for Deltek products. We are your dedicated team of experts who bring additional bandwidth and unrivaled expertise to help propel your business growth.

Education

Western Governors University

Master of Science, Business AdministrationFeb 2023

Western Governors University

Bachelor of Science, Business Administration; Marketing ManagementFeb 2022

Similar Pangeans

Stephany Sampayo

Strategy, Operations & People Leadership | Transforming Vision into Mission | Driving Growth Through Strategic Planning, Operational Excellence, & Empowered Teams
Product Management • Operations Management • Chief of Staff • 18 years of exp. • Tampa, FL, US

Ian McCreary

Talks about #techsales, #blackintech, #cybersecurity, and #endpointprotection Security Operations * Endpoint Security * Managed Detection
Sales & Business Development • 2 years of exp. • Atlanta, GA, US

Oluwasegun Dada

Sales and Client Success Manager. Best of both worlds
Customer Success • Sales & Business Development • Operations Management • 7 years of exp. • California City, CA, US

Chris Blum

Dynamic Marketing Leader with Expertise in B2B, SaaS, and Cybersecurity
Email Marketing • Social Media Marketing • Content Marketing • 20 years of exp. • Eugene, OR, US

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Ready to help your business succeed!
With a background in operations, sales, and entrepreneurship, I offer a diverse skill set tailored for success. My experience includes streamlining processes, exceeding sales targets, and owning Founded Marketing, where I specialize in crafting effective strategies. I'm passionate about driving growth and achieving results, and I'm eager to leverage my expertise to contribute to your team's success. Let's connect and explore how we can collaborate for mutual growth!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Stephany Sampayo

Strategy, Operations & People Leadership | Transforming Vision into Mission | Driving Growth Through Strategic Planning, Operational Excellence, & Empowered Teams
Product Management • Operations Management • Chief of Staff • 18 years of exp. • Tampa, FL, US

Ian McCreary

Talks about #techsales, #blackintech, #cybersecurity, and #endpointprotection Security Operations * Endpoint Security * Managed Detection
Sales & Business Development • 2 years of exp. • Atlanta, GA, US

Oluwasegun Dada

Sales and Client Success Manager. Best of both worlds
Customer Success • Sales & Business Development • Operations Management • 7 years of exp. • California City, CA, US

Chris Blum

Dynamic Marketing Leader with Expertise in B2B, SaaS, and Cybersecurity
Email Marketing • Social Media Marketing • Content Marketing • 20 years of exp. • Eugene, OR, US

Top Talent like Abigail are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Abigail Frye

Operations Manager • Content Marketing Manager • Sales & Business Development Manager • Chilhowie, VA, US
Digital Marketing
Brand Development
Growth Marketing
Prospecting
Lead Generation
Growth
Strategy & Business Development
Strategic Planning
Business Operations
Management
Business Development
B2B Marketing
Business Planning
Business Strategy
HubSpot
Outreach
Operations Management
Marketing
Sales
Available for hire fromNegotiable
Full-Time Roles
Contracts

Projects

KPI Curation

Provided VP of Operations with a list of applicable KPI's for their Customer Service Department by: -Observing processes. -Finding the value-added work. -Analyzing metric sweet spots. -Completing project deliverables and presenting proposal.

Content Marketing

Handled social media management and strategy for many companies!

Work History

B

Customer Success Manager

Blade HQSep 2020 - Jan 2023 • 2 yrs 5 mos-Led and managed a team of customer support and technical agents, ensuring customer satisfaction and loyalty while meeting business objectives. -Developed and executed customer service strategies to increase retention and drive growth, resulting in improved customer satisfaction scores and revenue. -Collaborated cross-functionally with product, engineering, and sales teams to address customer issues and identify opportunities for improvement. -Utilized customer data and analytics to drive insights, inform decision-making, and optimize customer success programs. -Defined and tracked key performance indicators (KPIs) for customer success, regularly reporting progress to senior leadership. -Recruited, hired, and trained customer success team members, fostering a positive and high-performing culture. -Maintained a deep understanding of the product and its features, keeping up-to-date with industry trends and market developments. -Facilitated customer training sessions and workshops to increase product adoption and usage. -Developed and implemented policies, procedures, and workflows to improve operational efficiency and quality of service. -Fostered a customer-centric mindset across the organization, promoting a culture of empathy, collaboration, and continuous improvement.
F

Owner/CEO

Founded MarketingElevate your business with our comprehensive consulting services, specializing in marketing, sales, and management. Our seasoned experts bring a wealth of industry knowledge to the table, ensuring your organization not only navigates change successfully but emerges stronger.
P

Sales Development Representative

PCIAt PCI, we are not just any Value Added Reseller and Managed Service Provider for Deltek products. We are your dedicated team of experts who bring additional bandwidth and unrivaled expertise to help propel your business growth.

Education

Western Governors University

Master of Science, Business AdministrationFeb 2023

Western Governors University

Bachelor of Science, Business Administration; Marketing ManagementFeb 2022

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.