What to do if my freelancer isn’t meeting my expectations?

If you find that your freelancer isn't meeting your expectations, we recommend taking the following steps to address the situation:

1. Provide Direct Feedback: The first step is to communicate openly and honestly with your freelancer. Share your specific concerns and clarify your expectations regarding the project. Constructive feedback can be valuable in helping the freelancer understand your requirements and make the necessary adjustments.
2. Encourage Collaboration: Encourage a collaborative approach by inviting the freelancer to share their perspective and challenges they might be facing. This dialogue can foster a better understanding of each other's viewpoints and lead to finding solutions together.
3. Monitor Progress: Keep a close eye on the freelancer's progress after providing feedback. Observe whether the necessary improvements are being made and whether they align with your expectations.
4. Reach Out to Support: If you find that the situation is not improving or if you require additional assistance, don't hesitate to contact our support team at support@pangea.app. Our dedicated team is here to provide personalized assistance and help resolve any issues that may arise during your engagement.
5. Consider Contract Terms: Review the terms of the contract to ensure that both parties are meeting their agreed-upon responsibilities. If necessary, discuss any modifications or adjustments that may be needed to align expectations.
6. Explore Alternatives: If, despite your efforts, the freelancer still fails to meet your expectations, consider exploring alternatives. Pangea.app offers a diverse pool of talent, and our support team can assist you in finding a replacement who better aligns with your project requirements.

At Pangea.app, we aim to facilitate successful collaborations between clients and freelancers. We understand that each project is unique, and challenges may arise during the course of engagement. Our support team is committed to providing personalized assistance and ensuring that your experience on the platform is positive and productive. Feel free to reach out to us at any time for guidance or support in addressing any issues you may encounter with your freelancer.